Top Account Manager Jobs in Melbourne

Manage and grow mid-market SaaS accounts through retention, expansion, prospecting, and new business development. Own account plans, forecasts, pipelines, and revenue targets while selling EOR solutions. Partner cross-functionally with Marketing, Operations, and Customer Success, provide market feedback, and advise clients on global workforce expansion. The role is fully remote, supports the Australian market, and requires approximately 20% travel.

Manage and grow a portfolio of client accounts through relationship building, adoption strategies, business presentations, and identifying expansion opportunities. Advise customers on SaaS adoption, business processes, and solution best practices. Coordinate with project, technical, product, sales, and account director teams to deliver client objectives, scope additional services, monitor KPIs, and provide roadmap feedback.

Own and grow a portfolio of corporate software customers across Australia and New Zealand. The role focuses on achieving sales quotas, identifying cross-sell and expansion opportunities, developing account growth plans, building executive relationships, leading consultative sales cycles, negotiating contracts, and maintaining accurate pipeline forecasts. The Account Manager collaborates with Customer Success, Solution Consulting, Product, and Professional Services teams to increase customer penetration and revenue.

Manage domestic and international client accounts, serving as the primary contact and ensuring strong service delivery and customer satisfaction. Oversee program performance, provide strategic account support, analyze data, report results, identify revenue-growth opportunities, and collaborate with operational, finance, supply chain, and implementation teams. The role also includes mentoring, knowledge sharing, and providing subject matter expertise.

Own and grow strategic trading client relationships across ANZ. Manage account plans, executive engagement, renewals, retention, upsell, cross-sell, licensing negotiations, forecasting, and revenue growth. Support clients in implementing and optimizing Global Trading and Market Data products, coordinate internal teams, resolve complex issues, and share market insights with product and development teams.

Supports an Account Manager managing professional and general insurance clients. Responsibilities include preparing renewals and insurer submissions, processing quotations, endorsements and policy documents, responding to client enquiries, and maintaining accurate client and broking system records. General insurance broking support experience and Tier 1 certification are preferred or required, with Tier 2 candidates considered if completing Tier 1. A driver's licence and car are required.

Supports an Account Manager servicing a professional risks insurance book. Responsibilities include preparing renewals and insurer submissions, processing quotations, endorsements and policy documents, responding to client enquiries, and maintaining accurate client and broking system records. The role requires general insurance broking support experience, preferably Financial Lines exposure, Tier 1 qualification or commitment to complete it, and a driver’s licence with access to a car. The position is initially office-based, transitioning to a hybrid schedule after probation.

Assist a Senior Account Manager with a commercial insurance portfolio by preparing renewals and insurer submissions, processing quotations, endorsements, and policy documents, responding to client queries, and maintaining accurate client and broking-system records. The role requires some insurance broking experience, preferably commercial or SME experience, and a Tier 1 qualification or willingness to complete it. The position is initially office-based, transitioning to a hybrid schedule after six months.

Own strategic and commercial relationships for enterprise cybersecurity accounts. Lead renewals, retention, upsell and cross-sell initiatives; advise CISOs and executive stakeholders; develop account plans; coordinate cross-functional teams; conduct executive business reviews; and maintain accurate forecasts and CRM data. The role requires strong cybersecurity knowledge, enterprise sales experience, commercial acumen, executive presence, and a proven record of exceeding quota.

Manage and expand Ping Identity’s channel and alliance partner ecosystem across Australia and New Zealand. Responsibilities include developing joint go-to-market strategies, enabling partners, tracking revenue and pipeline performance, coordinating business planning and QBRs, supporting demand generation, and driving partner-influenced sales opportunities. The role collaborates with account executives, sales directors, marketing, presales, professional services, and customer success teams while maintaining partner satisfaction and delivery quality.

Own and grow a portfolio of Australian SME and growth accounts. Responsibilities include account planning, relationship management, product adoption, retention, upselling, cross-selling, complex negotiations, forecasting, and full commercial-cycle ownership. The role requires partnering with Sales, Customer Success, Product, Solutions, Operations, Risk, and Compliance teams while using customer and commercial data to identify expansion opportunities and improve outcomes.

Manage and grow a portfolio of Food and Beverage customers across VIC, SA, and WA, with a focus on health and wellness products. Responsibilities include developing customer relationships, identifying sales opportunities, achieving targets, cross-selling, managing pipelines, forecasting, negotiating pricing, and converting prospects. The role works with internal teams and suppliers to deliver customer solutions and increase revenue and market share.

Manage and grow key customer relationships in the logistics industry. Responsibilities include developing strategic account plans, identifying business development and revenue opportunities, managing sales pipelines, delivering customer reviews, monitoring KPIs and retention, coordinating operational teams, documenting requirements, and maintaining CRM data. The role requires strong logistics knowledge, commercial acumen, communication, presentation, analytical, and relationship-building skills, along with travel when required.

Manages oncology medical-device accounts by developing client relationships, demonstrating products, preparing customized drawings and pricing contracts, resolving delivery or manufacturing issues, and identifying sales opportunities. Coordinates with sales and marketing teams, tracks monthly results, gathers customer feedback, supports product improvements, and meets sales goals. Requires extensive travel, strong presentation and problem-solving abilities, medical equipment knowledge, and at least three years of direct sales experience.

Manage payments opportunities among existing Timely customers across Australia and New Zealand. Engage customers through calls, emails, and follow-ups; understand their needs; recommend Timely Pay and Terminal solutions; communicate product value; manage opportunities through conversion; and build long-term customer relationships. Collaborate with Sales and Customer Success teams to achieve payments growth targets in a target-driven environment.

Manages technical relationships with B2B merchants throughout integration, onboarding, optimization, and expansion. Provides API and webhook integration consultancy, monitors technical health, troubleshoots payment issues, leads remediation plans, runs technical reviews and workshops, maintains architecture documentation, and partners with Customer Success, Product, Engineering, and Support teams to improve merchant retention and platform adoption.

Supports lead conversion and pipeline growth in the Chinese-speaking market by following up with prospects, guiding clients through trading platforms, maintaining lead records, and assisting with educational content and events. Builds knowledge of FX, CFDs, and financial markets while delivering client support, handling basic technical queries, coordinating with internal teams, and meeting performance targets under senior guidance.

Manage B2B technology, AI, and corporate PR accounts across Australia and APAC. Responsibilities include client relationship management, integrated communications campaigns, media relations, thought leadership, content and social activity, storytelling, budgets, timelines, reporting, and mentoring junior colleagues. The role also provides strategic counsel, identifies media and influencer opportunities, supports business development, and coordinates internal workflows to deliver effective communications programmes.

Manage and grow a portfolio of commercial insurance risks, including client relationships, retention strategies, new business development, marketing campaigns, documentation, and revenue objectives. The role requires a 360-degree broking approach, strong negotiation and communication skills, interaction with senior enterprise stakeholders, and experience across ISR, liability, and motor insurance products.

Manage sales revenue across a defined Brisbane territory by promoting healthcare products, developing customer and hospital relationships, identifying opportunities, building sales pipelines, supporting contracts, educating clinical users, resolving product issues, and achieving sales targets while complying with quality, safety, and regulatory requirements.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor activation and product usage, identify account risks, manage recovery plans, forecast renewals, and grow accounts through additional locations, workflows, and integrations. Translate customer needs into product and engineering feedback while maintaining strong relationships with Australian business owners and supporting coverage aligned with Sydney business hours.

Manage strategic enterprise accounts across Australia and New Zealand, serving as the senior relationship owner and executive partner. Develop multi-year account strategies, drive renewals and expansion, identify growth opportunities, oversee customer value realization, lead executive business reviews, resolve escalations, and coordinate cross-functional teams to deliver customer outcomes and revenue growth.

Manage and grow a national portfolio of enterprise and fleet customers across the Shell Card business. Build strategic relationships, negotiate contracts, manage tenders, drive commercial growth across fuel and convenience services, improve portfolio performance, and support customer retention through proactive engagement and cross-functional collaboration.

Manages a Professional Services sales territory alongside an account manager, selling services to new and existing enterprise customers. Responsibilities include prospecting, account research, relationship building, upselling, opportunity management, quoting in Salesforce, purchase-order verification, reporting, and closing sales while meeting targets. The role also coordinates with channel partners, distributors, end users, and internal sales teams.

Manage and grow wholesale and business trading clients by supporting acquisition, guiding onboarding and compliance verification, providing market and platform expertise, meeting sales and revenue targets, identifying cross-sell opportunities, and delivering responsive client support. Maintain accurate CRM records, ensure adherence to ASIC regulations, and build long-term partnerships across multicultural teams.