Manage and grow wholesale and business trading clients by supporting acquisition, guiding onboarding and compliance verification, providing market and platform expertise, meeting sales and revenue targets, identifying cross-sell opportunities, and delivering responsive client support. Maintain accurate CRM records, ensure adherence to ASIC regulations, and build long-term partnerships across multicultural teams.
Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.
We're after someone with a genuine curiosity about markets and an instinct for spotting opportunity, someone who sees a client relationship as a long game, not a single transaction. In this role you'll own the acquisition and growth of our wholesale and business trading client base, turning first conversations into lasting, high value partnerships.
To drive real impact in this role, you will:
- Grow the Client Base: Support the sales team in acquiring and managing business and wholesale trading clients, building relationships that drive real trading activity.
- Onboard with Precision: Guide new business clients through onboarding and compliance verification, getting them trading quickly and correctly.
- Stay Market Sharp: Keep your knowledge of forex, indices, commodities and equity derivatives current, and translate our trading platforms and tools into clear value for clients.
- Chase the Numbers: Work towards and beyond individual and team KPIs and revenue targets, spotting cross-sell opportunities and flagging new products along the way.
- Deliver Standout Support: Provide fast, professional client support across email, phone and chat, keeping CRM records accurate and follow-ups on track.
- Keep It Compliant: Ensure every interaction adheres to ASIC regulatory guidelines and internal compliance procedures.
Requirements
What You'll Bring:
- A bachelor's degree in finance, business, economics or a related field, or at least 3 years in financial services or sales
- Strong communication skills in English, written and verbal
- RG146 compliance or willingness to complete certification
- A proven track record thriving in high-pressure, target-driven environments
- Sharp attention to detail and strong organisational skills
- A team-oriented mindset with the ability to work across multicultural teams
- Confidence with MS Office and CRM software, and comfort handling data and client records
- A highly motivated "hunter" mentality with a solutions-first approach to client needs
- Experience with wholesale or high net wealth clients in a brokerage or fintech setting is a strong bonus
- A passion for financial markets with a grounding in CFDs and margin trading is a bonus but not essential
BenefitsWhat's it like to work at Eightcap?
We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.
We also support you through:
- Ongoing investment in your career development, including technical and professional training.
- Wellness and lifestyle perks, such as monthly corporate massages.
- Drinks every Friday.
- Parental leave entitlements.
- Staff referral bonus programme.
- Annual flu vaccinations.
- Purchased leave.
- Novated leasing options for vehicle financing and management.
- A great CBD location with easy access to public transport.
- A multicultural, collaborative and supportive team culture.
- Being part of exciting new projects for the company.
- Regular social activities.
Eightcap Melbourne, Victoria, AUS Office
525 Collins St, The Rialto, Level 37, Melbourne, Victoria, Australia, 3000
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