Top Operations Jobs in Melbourne

Lead design, implementation, and maintenance of regulator- and partner-ready controls across ANZ. Translate obligations into governance, controls, evidence, and reporting; manage audits, exams, and remediation; partner cross-functionally to embed controls into products and systems; maintain GRC records and support AI-native tooling adoption.

Lead and build Xero's first-line financial services risk and compliance operations, covering sanctions screening, KYB/KYC, AML/CTF, transaction monitoring, and payments. Establish operating standards, tooling, governance, partner oversight, and cross-functional partnerships to ensure regulatory readiness and scalable operations.

Conduct credit risk reviews and monitor clients, manage written-off portfolios through collections and negotiations, research accounts, recommend remedial actions, deliver insights for onboarding and monitoring, and improve operations, policies, and vendor/tool usage to reduce credit loss.

The role involves leading post-purchase operations strategy at Whatnot, implementing scalable processes, and driving cross-functional initiatives to enhance the user experience.

The Analyst will leverage data analytics to produce actionable insights and presentations, support key client relationships, and manage projects within Argus Australia's team.

Lead business development for Special Operations: identify mission needs, build trusted SOF relationships, shape requirements and capture opportunities through proposal and award, manage pipeline and forecasting, influence acquisition strategies, partner across internal teams, and represent NODA at demonstrations and industry events.

Lead national operations for JLL’s Australian Office Leasing team. Responsibilities include implementing growth initiatives, managing State Operations Managers, overseeing onboarding and training, tracking operational metrics, improving client experience, coordinating events, integrating leasing technology, implementing SharePoint, refreshing content templates, and establishing knowledge-sharing processes.

Operate and support enterprise SD-WAN, SASE, firewall, cloud networking, and core network environments. Deploy and maintain secure connectivity, Zero Trust policies, routing, QoS, and security controls across large-scale infrastructures. Troubleshoot complex incidents, perform root cause analysis, support changes and on-call operations, maintain documentation, and contribute to continuous improvement. The role also involves collaboration with engineering and client teams and mentoring junior staff.

Manage Fever’s marketplace back offices, including experience configuration, monitoring, and maintenance across ticketing and distribution platforms. Coordinate launches and operational processes with Product, Project Management, QA, Marketing, Finance, and external partners. Monitor API integrations, identify issues, coordinate technical fixes, report operational concerns, and support smooth marketplace continuity. The role requires strong communication, multitasking, problem-solving, English proficiency, and comfort working in a fast-paced environment.

Provides operational support for wealth management clients, including daily reporting, reconciliations, onboarding, AML/KYC verification, account maintenance, document management, closures, and deceased estate matters. The role maintains accurate records, resolves queries with internal and external stakeholders, improves operational controls and processes, and ensures compliance with risk policies, procedures, legislation, and regulatory requirements.

Perform warehouse receiving, picking, packing, shipping, wire cutting, light assembly, and area maintenance. Complete logs, process inbound shipments and supplier returns, enter receipts, relocate and consolidate materials, prepare packing lists, and load outbound trucks. The role requires basic problem-solving, physical ability to lift up to 50 pounds, extended standing, and willingness to operate warehouse equipment. No prior experience is required, and training is provided.

Drive compliance operations for an Australian OTC-derivatives business under AFSL, ASIC, and AML/CTF requirements. Responsibilities include overseeing KYC/AML onboarding, maintaining policies and compliance registers, supporting regulatory and audit requests, testing controls, conducting risk assessments, driving remediation, and preparing board and committee reports. The role requires financial-markets compliance experience, strong regulatory knowledge, analytical ability, and confident stakeholder communication.

Lead and scale Arkeus’s global operational model across its Melbourne facilities. Build organisational structures, policies, processes, compliance frameworks, and cross-functional operating systems supporting rapid growth. Maintain ISO 9001 and DISP governance, improve operational efficiency through AI and automation, remove bottlenecks across engineering, manufacturing, finance, and commercial teams, shape workplace experience, and lead a high-performing operations function.

Manage and scale a 24/7 Security Operations Center by defining processes, shift coverage, training, and playbooks. Drive analyst development in forensics, IR, malware analysis, detection engineering, and threat hunting. Coordinate with Product, Support, and cross-functional stakeholders to operationalize new capabilities, maintain QA, report on OKRs, and contribute to public-facing engagements.

Support onboarding, offboarding and transaction management for advisers, licensees and their staff. Deliver high-quality service, manage enquiries and queues, ensure regulatory and procedural accuracy, and contribute to process improvement, quality initiatives and operational readiness.

Implement and operate cloud and on-premises cybersecurity controls for datacenter infrastructure. Proactively identify, investigate, and mitigate security issues; install and maintain security hardware/software; create detections and incident response plans; recommend security policy improvements; collaborate with partner teams and participate in on-call rotation.

Lead regional customer operations and field service across ANZ and East Asia, standardizing processes, managing demand and supply planning, driving service KPIs, ensuring ISO and AS/NZS compliance, owning budgets, resolving escalations, and developing geographically dispersed teams to enable commercial growth and operational excellence.

Lead regional Customer Operations and Field Service across ANZ and East Asia, standardizing processes, managing demand/supply planning, tracking operations metrics, ensuring ISO 13485 compliance, managing budgets, resolving escalations, and building high‑performance distributed teams to enable commercial success.

Lead Commercial Operations for Mid-Market, partnering with Sales, Customer Success and leaders to drive forecasting, pipeline health, territory and quota design, incentives, reporting and process improvements. Manage a high-performing team, deliver commercial insights and governance, automate and simplify systems, and lead cross-functional strategic initiatives to improve commercial performance and scalable growth.

Operate both sides of a two-sided allied-health marketplace: recruit, onboard and manage providers; design and execute user acquisition; build analytical models tracking unit economics; run experiments across supply and demand; drive conversion and retention improvements; manage multiple workstreams and synthesize data into actionable recommendations.

Design and embed end-to-end case management and operating models for Scams EDR. Translate regulatory and business requirements into workflows, guidance, templates and training; partner with stakeholders; define data-driven, multi-entity case workflows; identify risks and improvements; and support implementation, readiness and operational roll-out.

Provide client-facing administration, support, and production management for Charles River IMS SaaS/managed services. Responsibilities include user administration, parameter/configuration changes, availability and performance tuning, patching and upgrades, monitoring daily operations, DR/business continuity support, vendor coordination, client onboarding, process improvement, automation tool implementation, and periodic out-of-hours support.

Lead design and sustain secure, high‑assurance DevSecOps and CI/CD practices for critical submarine software and data platforms. Build and operate cloud and on‑prem development/test environments, implement containerisation and orchestration, automate testing, support vendor and internal software updates, and translate security and assurance requirements into operational solutions.

Provide high-quality administrative and operational support to the Executive Director and Senior Leadership Team within Property Services. Manage calendars, correspondence, documents, committee secretarial duties, records systems, and stakeholder liaison while ensuring confidentiality and excellent customer service across campuses.

Lead national audit and certification operations, manage audit teams to meet utilisation and quality targets, ensure accreditation compliance (e.g., JASANZ), drive KPI monitoring and continuous improvement, support workforce planning and auditor capability, partner on P&L and business growth, and promote HSE leadership and customer-focused service.