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Top Customer Service Jobs in Melbourne

14 Days AgoSaved
Hybrid
Melbourne
Junior
Junior
Fintech • Payments • Software • Financial Services
As a Customer Service Escalations Advocate, resolve complex customer complaints, manage dispute cases, and support frontline team members while ensuring customer satisfaction.
Top Skills: Ai ToolsCustomer ServiceDigital Communication ChannelsOmnichannel
Reposted 23 Hours AgoSaved
In-Office
Melbourne
Junior
Junior
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The role involves resolving complex customer escalations, managing multiple disputes, supporting frontline staff, and improving customer experience.
Top Skills: Digital Communication (VoiceEmailMessagingOmnichannel Service DeliverySocial Media)
Reposted 7 Days AgoSaved
In-Office
Melbourne
Senior level
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Customer Service Group Lead will manage the consumer experience team, ensuring high service levels, partner relationships, and process improvements while coaching and mentoring staff.
Reposted 11 Days AgoSaved
Hybrid
Melbourne
Senior level
Senior level
Fintech • Payments • Software • Financial Services
Lead the Customer Service Consumer Experience function, ensuring service delivery while managing product changes and team performance. Focus on customer satisfaction and operational excellence, collaborating with internal teams and external partners.
Reposted 14 Days AgoSaved
In-Office
Melbourne
Entry level
Entry level
Fintech • Software • Financial Services
As an Aussie Franchise Partner, you'll run your own retail store, managing operations and customer relationships while driving local marketing and team growth.
Top Skills: Business OwnershipCustomer ServiceFinanceRelationship ManagementSales
Reposted 11 Days AgoSaved
Remote
Melbourne
Junior
Junior
Agriculture • Industrial • Manufacturing
The Territory Manager will sell new and used equipment, manage sales documentation, develop marketing strategies, and maintain customer relationships.
Top Skills: Customer ServiceHeavy EquipmentMarketingSales
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