Top Customer Service Jobs in Melbourne

Provide 1st level IT support to Federal Government clients by responding to customer requests regarding software, hardware, and network operations. Accurately document incidents, manage time effectively, and support multiple clients in a 24/7 environment. A baseline security clearance and Australian citizenship are required.

Provide first-level IT support by responding to and resolving customer requests regarding software, hardware, and network issues. Accurately document all support calls and manage time effectively within a collaborative 24/7 service environment. Execute support for various clients while ensuring adherence to company policies and maintaining data accuracy.

Provide first-level IT support by resolving customer requests related to software, hardware, and network operations, while ensuring accurate documentation and managing time effectively within a 24/7 environment.

The Head of Customer Experience ANZ will lead a team to enhance customer satisfaction and service quality by driving transformation, fostering effective communication, and analyzing customer feedback. Responsibilities include managing daily operations, coaching staff, and collaborating with cross-functional teams to align customer goals with business objectives.

As an Associate Customer Success Manager, you will provide product expertise and platform training to clients, manage account communications, and handle customer escalations. You will also coordinate project management tasks and support commercial efforts, ensuring high-quality customer service within a collaborative team environment.