Top Customer Service Jobs in Melbourne

The Customer Experience Specialist at Xero provides 24/7 support to Xero users, guiding small business owners, bookkeepers, and accountants through their queries. They aim to provide exceptional customer service and help customers make the most out of Xero's platform. Responsibilities include resolving customer queries, participating in call campaigns, and ensuring customer satisfaction. Success is measured by providing quality support, adapting to changing needs, collaborating effectively, and meeting targets for responses and issue escalation.

As a Customer Service Representative, you will manage customer relationships, provide timely and accurate information, and handle international freight needs. Your role includes ensuring customer satisfaction through effective communication and adherence to company processes.

As a Customer Service Representative at Connecteam, you will be the main point of contact for customers, delivering fast and effective service while educating clients on best practices and providing feedback to the Customer Success team. You will work in a hybrid model and be provided with comprehensive training and a Mac laptop.

As a Customer Support Specialist, you will provide phone and email support to Essential Assessment customers, assisting them with student enrolment and invoicing queries, and ensuring timely resolution of their issues while maintaining a professional demeanor.