Top Customer Service Jobs in Melbourne

The Customer Experience Specialist will serve as the primary point of contact for customers, addressing technical issues, educating clients on using the platform, and collaborating with internal teams to improve customer satisfaction and experience.

As a Customer Support Specialist at Connecteam, you will act as the main contact for clients, ensuring their satisfaction and success by addressing inquiries and troubleshooting issues. You will educate clients on best practices and relay feedback to improve client experience.

The Customer Support Team Lead at Solera is responsible for troubleshooting advanced customer issues related to software and delivering high-quality customer service via various channels. The role includes documenting solutions, training team members, and collaborating closely with product development and IT teams.

The Client Support Representative will assist Client Managers by managing service incidents for events, supporting ticket sales processes, and ensuring efficient communication with fans regarding event changes. Key responsibilities include handling account relocations, communications, and processing refunds in a detail-oriented and fast-paced environment.

The Customer Specialist – Lending guides customers through loan applications, ensuring accuracy and efficiency. Responsibilities include assessing applications, verifying documents, maintaining customer relationships, ensuring compliance with policies, and supporting team initiatives. The role emphasizes exceptional customer service and tailored lending solutions.

The Customer Experience Specialist provides exceptional service to both internal and external customers by focusing on first call resolution and adherence to customer practices. This role emphasizes empathy, engagement, and accountability in interactions, representing all TAL product lines.

As a Customer Support Representative, you will provide high-quality support to customers, resolve inquiries, process sales purchase orders, generate quotes using the Salesforce system, and maintain strong relationships with sales staff. You will also handle logistics and compliance guidance for the Asia region.