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Top Customer Support Jobs in Melbourne

2 Days AgoSaved
Remote
Melbourne
Entry level
Entry level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Provide technical support for Dropbox products, communicate with users, achieve KPI targets, and document recurring issues for product quality.
Top Skills: JIRAmacOSWindowsSlackZendeskZoom
Reposted 2 Days AgoSaved
Remote or Hybrid
Melbourne
Junior
Junior
Healthtech • Information Technology • Security • Software • Cybersecurity
Provide technical support for Imprivata products, troubleshoot customer issues, maintain documentation, and collaborate with teams to enhance customer relationships.
Top Skills: AWSCiscoCitrixComptiaItilMicrosoftSalesforceVMware
Reposted 21 Days AgoSaved
In-Office or Remote
Melbourne
Junior
Junior
Fintech • Financial Services
Provide excellent customer support for Fenergo's SaaS solutions, manage customer interactions, incidents, and team priorities to ensure satisfaction and SLA compliance.
Top Skills: AICustomer SupportSaaS
Reposted YesterdaySaved
In-Office
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Advisor will conduct outbound calls, provide information on parts and services, meet sales targets, and ensure customer satisfaction through effective communication.
Top Skills: Crm SoftwareTelecommunications Systems
3 Days AgoSaved
Hybrid
Melbourne
Junior
Junior
Healthtech
As a Customer Support Associate, you will provide empathetic and effective support via live chat, email, and phone to clinicians. Responsibilities include resolving queries, escalating urgent cases, educating clinicians, and collaborating with teams to enhance user experience.
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2 Days AgoSaved
In-Office or Remote
Melbourne
Junior
Junior
Other
Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.
Top Skills: Zendesk
4 Days AgoSaved
Remote
Melbourne
Junior
Junior
Cloud
Customer Support Engineers at Fastly provide technical support to customers, manage CDN configurations, communicate requirements to teams, and improve support systems.
Top Skills: CurlLinuxNetwork Diagnostic ToolsProgramming LanguagesTracerouteUnix
Junior
Software
As a Customer Support Specialist, you'll provide high-quality support via phone, email, chat, and social media to help customers use the Timely platform effectively.
Top Skills: SlackZendesk
10 Days AgoSaved
In-Office or Remote
Melbourne
Junior
Junior
Blockchain • Software • Web3
Provide customer support through multiple channels, conduct QA reviews, optimize chatbot workflows, and document support processes.
Top Skills: ChatChatbot SystemsTelegramZendesk
20 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Information Technology
As a B2B Customer Support Specialist, you'll assist customers through phone, email, and LiveChat, providing technical support, maintaining records, and ensuring a high standard of service.
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