Top Customer Support Jobs in Melbourne

As a Customer Support Analyst, you will enhance customer experience by resolving inquiries via email and phone, analyzing feedback for product improvements, and collaborating with various teams for efficient problem resolution.

Provide technical support for Dropbox products, communicate with users, achieve KPI targets, and document recurring issues for product quality.

Provide excellent customer support for Fenergo's SaaS solutions, manage customer interactions, incidents, and team priorities to ensure satisfaction and SLA compliance.

Customer Support Engineers at Fastly provide technical support to customers, manage CDN configurations, communicate requirements to teams, and improve support systems.

As a Customer Support Specialist, you'll provide high-quality support via phone, email, chat, and social media to help customers use the Timely platform effectively.

Provide technical support for ClickHouse users through various channels. Develop solutions and collaborate with multiple teams while ensuring excellent service delivery and building relationships with customers.

As a B2B Customer Support Specialist, you'll assist customers through phone, email, and LiveChat, providing technical support, maintaining records, and ensuring a high standard of service.

The Customer Support Advisor will conduct outbound calls, provide information on parts and services, meet sales targets, and ensure customer satisfaction through effective communication.

The Customer Success Associate supports Australian users by resolving inquiries, educating them on the product, and contributing to documentation. They also manage strategic support projects, requiring strong problem-solving and communication skills.

In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.

Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.