Top Customer Support Jobs in Melbourne

Manage customer support for Fenergo, ensuring SLA adherence, resolving escalations, analyzing issues, and leading a team of support analysts while maintaining customer satisfaction.

Provide technical support for Dropbox products, communicate with users, achieve KPI targets, and document recurring issues for product quality.

Rush Street Interactive is seeking passionate individuals for various roles in online gaming, focusing on technology, product management, and customer experience. Collaborate to create innovative solutions that enhance customer engagement and remain a leader in the industry.

The Customer Support Advisor will conduct outbound calls, provide information on parts and services, meet sales targets, and ensure customer satisfaction through effective communication.

The Customer Success Associate supports Australian users by resolving inquiries, educating them on the product, and contributing to documentation. They also manage strategic support projects, requiring strong problem-solving and communication skills.

In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.

Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.

Provide technical support for ClickHouse users through various channels. Develop solutions and collaborate with multiple teams while ensuring excellent service delivery and building relationships with customers.