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Top Customer Support Jobs in Melbourne

Reposted 7 Days AgoSaved
In-Office
Melbourne
Entry level
Entry level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Support Associate will support users of Autodesk products, troubleshoot issues, manage internal requests, and provide high-quality customer service across multiple communication channels.
Top Skills: Ai Productivity ToolsAndroidApple IosAutodesk Construction CloudMicrosoft SuiteSalesforce
Reposted 7 Days AgoSaved
In-Office or Remote
Melbourne
Mid level
Mid level
Artificial Intelligence • Healthtech
As a Support Engineer, you will diagnose and resolve technical issues, collaborate with teams, and ensure customer satisfaction for an AI health product.
Top Skills: FastapiMongoDBNode.jsPythonReact
Reposted 9 Days AgoSaved
In-Office
Melbourne
Mid level
Mid level
Software
The Application Support Manager leads a Level 1 support team to ensure high-quality customer service, manage support operations, and drive continuous improvement initiatives.
Top Skills: ItilSalesforceServicenow
Reposted 10 Days AgoSaved
In-Office
Melbourne
Entry level
Entry level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
As a Customer Support Associate, you will assist users with Autodesk products, troubleshoot issues, manage requests across teams, and participate in various support projects, ensuring high-quality interactions.
Top Skills: Cloud-Based SoftwareMicrosoft SuiteOne DriveSalesforce
Reposted YesterdaySaved
Remote
Melbourne
Senior level
Senior level
Cloud
Manage customer configurations, communicate needs to teams, and improve support processes while providing exceptional customer support in technical inquiries.
Top Skills: *Nix EnvironmentCurlNcNetwork Diagnostic ToolsProgramming LanguagesTraceroute
11 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Fintech • Software • Financial Services
Responsible for onboarding new clients, maintaining accounts, resolving client issues, and ensuring customer satisfaction through excellent service in a fintech environment.
Top Skills: Crm Systems
Reposted 13 Days AgoSaved
Hybrid
Melbourne
Mid level
Mid level
Healthtech
Lead and support a team of Customer Support Associates, manage support queues, handle escalations, and collaborate with Product and Engineering teams to improve support operations.
Top Skills: Intercom
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Reposted 16 Days AgoSaved
In-Office
Melbourne
Senior level
Senior level
Cloud
The Senior Customer Support Engineer (TLS) assists customers with TLS-related issues, maintains TLS infrastructure, and trains support engineers. They also communicate with engineering teams and improve support processes.
Top Skills: CdnDnsPki SystemsSsl/TlsTransport Layer Security (Tls)
Reposted 19 Days AgoSaved
In-Office or Remote
Melbourne
Senior level
Senior level
Big Data • Database
The Director of Customer Success & Support will lead global customer support operations, develop customer success functions, and enhance customer experience using AI and automation.
Top Skills: AIAutomation PlatformsCustomer Support SystemsLlm Technology
12 Days AgoSaved
Remote
Melbourne
Junior
Junior
Information Technology • Software • Cybersecurity
As an Associate Customer Support Engineer, you will provide support, manage technical tickets, assist customers in real-time, maintain documentation, and enhance support processes, all while ensuring customer satisfaction in a remote setting.
Top Skills: Cyber Threat IntelligenceCybersecurityEdrsFirewallsGraphQLOpenaevOpenctiPythonSecurity OperationsSiemsStixThreat Intelligence Platforms
Reposted 24 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Software
As a Customer Support Representative, you will assist clients with their inquiries, ensuring optimal use of the app and enhancing customer satisfaction through effective communication and problem-solving.
21 Days AgoSaved
Easy Apply
Remote
Melbourne
Easy Apply
Mid level
Mid level
Database • Analytics
As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
Reposted 24 Days AgoSaved
Remote
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Adviser conducts outbound calls to inform customers about parts and services, ensuring a seamless service experience while meeting sales targets.
Top Skills: Crm Software
Reposted 24 Days AgoSaved
Remote
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Advisor will build customer relationships, provide service advice, exceed sales targets, and maintain accurate records while focusing on customer satisfaction.
Top Skills: Computer SystemsCrm Systems
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