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Top Customer Support Jobs in Melbourne

Reposted 11 Hours AgoSaved
In-Office or Remote
Melbourne
Junior
Junior
Healthtech
Assist Cardiovascular team with compliance, logistics, and customer engagement tasks, ensuring documentation adherence and efficient operations.
Top Skills: AribaCventMS OfficeOnit
Reposted 22 Hours AgoSaved
In-Office or Remote
Melbourne
Senior level
Senior level
Big Data • Database
The Director of Customer Success & Support will lead global customer support operations, develop customer success functions, and enhance customer experience using AI and automation.
Top Skills: AIAutomation PlatformsCustomer Support SystemsLlm Technology
4 Days AgoSaved
In-Office
Melbourne
Mid level
Mid level
Food
Lead day-to-day operations for customer support, ensuring high-quality service delivery, resolving complex inquiries, and supporting efficiency initiatives with a focus on continuous improvement.
Reposted 5 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Software
As a Customer Support Representative, you will assist clients with their inquiries, ensuring optimal use of the app and enhancing customer satisfaction through effective communication and problem-solving.
Reposted 2 Days AgoSaved
Easy Apply
Remote
Melbourne
Easy Apply
Mid level
Mid level
Database • Analytics
As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
Reposted 14 Days AgoSaved
In-Office
Melbourne
Entry level
Entry level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Support Associate will support users of Autodesk products, troubleshoot issues, manage internal requests, and provide high-quality customer service across multiple communication channels.
Top Skills: Ai Productivity ToolsAndroidApple IosAutodesk Construction CloudMicrosoft SuiteSalesforce
Reposted 14 Days AgoSaved
In-Office or Remote
Melbourne
Mid level
Mid level
Artificial Intelligence • Healthtech
As a Support Engineer, you will diagnose and resolve technical issues, collaborate with teams, and ensure customer satisfaction for an AI health product.
Top Skills: FastapiMongoDBNode.jsPythonReact
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Reposted 5 Days AgoSaved
Remote
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Adviser conducts outbound calls to inform customers about parts and services, ensuring a seamless service experience while meeting sales targets.
Top Skills: Crm Software
Reposted 5 Days AgoSaved
Remote
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Advisor will build customer relationships, provide service advice, exceed sales targets, and maintain accurate records while focusing on customer satisfaction.
Top Skills: Computer SystemsCrm Systems
Reposted 8 Days AgoSaved
Remote
Melbourne
Senior level
Senior level
Cloud
Manage customer configurations, communicate needs to teams, and improve support processes while providing exceptional customer support in technical inquiries.
Top Skills: *Nix EnvironmentCurlNcNetwork Diagnostic ToolsProgramming LanguagesTraceroute
18 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Fintech • Software • Financial Services
Responsible for onboarding new clients, maintaining accounts, resolving client issues, and ensuring customer satisfaction through excellent service in a fintech environment.
Top Skills: Crm Systems
Reposted 20 Days AgoSaved
Hybrid
Melbourne
Mid level
Mid level
Healthtech
Lead and support a team of Customer Support Associates, manage support queues, handle escalations, and collaborate with Product and Engineering teams to improve support operations.
Top Skills: Intercom
Reposted 23 Days AgoSaved
In-Office
Melbourne
Senior level
Senior level
Cloud
The Senior Customer Support Engineer (TLS) assists customers with TLS-related issues, maintains TLS infrastructure, and trains support engineers. They also communicate with engineering teams and improve support processes.
Top Skills: CdnDnsPki SystemsSsl/TlsTransport Layer Security (Tls)
19 Days AgoSaved
Remote
Melbourne
Junior
Junior
Information Technology • Software • Cybersecurity
As an Associate Customer Support Engineer, you will provide support, manage technical tickets, assist customers in real-time, maintain documentation, and enhance support processes, all while ensuring customer satisfaction in a remote setting.
Top Skills: Cyber Threat IntelligenceCybersecurityEdrsFirewallsGraphQLOpenaevOpenctiPythonSecurity OperationsSiemsStixThreat Intelligence Platforms
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