Top Customer Support Jobs in Melbourne

Lead a technical support team, ensure adherence to SLAs, coach staff, and drive customer support excellence in a global environment.

Manage Customer Support Engineering team, ensuring exceptional customer experience, setting goals, handling cases, and improving cross-functional systems.

As a Customer Support Engineer I, you will provide technical support for Imprivata products, troubleshoot customer issues, and create knowledge articles while collaborating with various teams, ensuring customer satisfaction and meeting SLA targets.

Customer Support Engineers at CyberArk provide technical support for IT Security and Privileged Access Management, troubleshooting issues and collaborating with teams for customer success.

Manage customer support for Fenergo's SaaS applications, ensuring SLA compliance, customer satisfaction, and collaboration with technical teams. Lead a regional support team.

Provide technical support for Fenergo's software applications, troubleshoot issues, communicate with clients, and collaborate with project teams.

The Customer Support Executive role involves resolving customer inquiries via live chat and email, enhancing customer satisfaction as a key priority.

As a Live Chat Support Specialist, you'll provide customer support via live chat and email, troubleshoot issues, and flag user pain points for product teams.