Top Customer Support Jobs in Melbourne

Resolve customer concerns, engineer solutions, and improve internal tooling while providing technical support across product areas like CDN and AI.

As a Technical Customer Support Specialist, you'll support enterprise customers with our API and ElevenAgents platform, diagnosing issues, communicating solutions, and providing ongoing technical assistance in English and Mandarin.

The VP of Customer Success & Support will lead a team to enhance family experiences, improve retention, and design operational frameworks for a national education company, with a focus on collaboration and strategic growth.

The role involves managing customer service inquiries, handling emergencies, coordinating dispatch, and providing support through calls and messages. Requires strong communication and problem-solving skills.

The Customer Support Specialist responds to inquiries, troubleshoots issues, collaborates with teams, and ensures customer satisfaction while maintaining service records.

The role involves managing customer interactions, scheduling service appointments, updating CRM systems, and ensuring client satisfaction in a remote environment.

As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.

The Customer Support Specialist assists clinicians via live chat, phone, and training, ensuring empathetic support, issue resolution, and continuous improvement in user experience with technology.

The Customer Support Adviser conducts outbound calls to inform customers about parts and services, ensuring a seamless service experience while meeting sales targets.

The Customer Support Advisor will build customer relationships, provide service advice, exceed sales targets, and maintain accurate records while focusing on customer satisfaction.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.

As a Customer Support Representative, you'll provide efficient support for customers, resolve inquiries, analyze metrics for improvements, and collaborate with teams to ensure customer success.