Top Customer Support Jobs in Melbourne

As a Customer Support Analyst, you'll enhance customer experience by resolving inquiries, analyzing trends for improvements, and collaborating across teams. You'll also update self-service tools and participate in training.

The Customer Support Specialist at SEEK will provide personalized client service, troubleshoot technical issues, and maintain relationships with top-tier customers while collaborating with internal teams.

The Director of Customer Success & Support will lead global customer support operations, develop customer success functions, and enhance customer experience using AI and automation.

Lead and develop a Level 2-3 support team, manage high-impact escalations, analyze trends to drive service improvements, collaborate with Product/Engineering/Account teams, and support SaaS and on-premise environments to improve customer retention and satisfaction across APAC.

Resolve customer concerns, engineer solutions, and improve internal tooling while providing technical support across product areas like CDN and AI.

As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.

The Customer Support Adviser conducts outbound calls to inform customers about parts and services, ensuring a seamless service experience while meeting sales targets.

The Customer Support Advisor will build customer relationships, provide service advice, exceed sales targets, and maintain accurate records while focusing on customer satisfaction.

Manage customer configurations, communicate needs to teams, and improve support processes while providing exceptional customer support in technical inquiries.