Top Customer Support Jobs in Melbourne

Resolve customer concerns, engineer solutions, and improve internal tooling while providing technical support across product areas like CDN and AI.

Configure, integrate and manage third-party customer support/CX SaaS tools; translate business needs into technical solutions; own system lifecycles and health; lead projects, vendor relationships, and automation to improve support team efficiency.

The Customer Support Consultant resolves customer issues through phone, email, and web chat while providing support in a fast-paced environment and enhancing customer experience.

The Customer Support Specialist assists clinicians via live chat, phone, and training, ensuring empathetic support, issue resolution, and continuous improvement in user experience with technology.

The Customer Support Adviser conducts outbound calls to inform customers about parts and services, ensuring a seamless service experience while meeting sales targets.

The Customer Support Advisor will build customer relationships, provide service advice, exceed sales targets, and maintain accurate records while focusing on customer satisfaction.

The Customer Support Specialist role involves delivering high-quality voice support, managing live chat and email inquiries, and ensuring SLA compliance while addressing complex customer issues with empathy and professionalism.

As a Customer Support Specialist, you'll provide exceptional service to SEEK's managed customer portfolios, collaborating with various internal teams and ensuring smooth communication and resolution of customer queries.

The Customer Support Specialist will assist Japanese-speaking enterprise customers with account management, provide effective communication, resolve issues, and contribute to the knowledge base.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

The Customer Specialist Support Advisor - Hardship provides empathetic support to customers in financial difficulty, managing hardship applications and resolving cases, while ensuring a high-quality customer service experience.

The Customer Support Officer is responsible for addressing customer inquiries through various channels, resolving issues, maintaining databases, and enhancing customer loyalty through effective service and support initiatives.

As a Customer Support Representative, you'll provide efficient support for customers, resolve inquiries, analyze metrics for improvements, and collaborate with teams to ensure customer success.

The role involves managing customer service inquiries, handling emergencies, coordinating dispatch, and providing support through calls and messages. Requires strong communication and problem-solving skills.

The Customer Support Specialist responds to inquiries, troubleshoots issues, collaborates with teams, and ensures customer satisfaction while maintaining service records.

The role involves managing customer interactions, scheduling service appointments, updating CRM systems, and ensuring client satisfaction in a remote environment.