Top Customer Support Jobs in Melbourne

The Customer Support Associate at Squarespace is responsible for resolving customer issues via live chats and emails, ensuring a high-quality customer experience. You'll troubleshoot account, billing, and domain inquiries while meeting productivity and satisfaction targets. This role requires a strong ability to communicate and prioritize tasks effectively.

The Customer Experience Specialist will serve as the primary point of contact for customers, addressing technical issues, educating clients on using the platform, and collaborating with internal teams to improve customer satisfaction and experience.

As a Customer Support Representative, you will provide high-quality support to customers, resolve inquiries, process sales purchase orders, generate quotes using the Salesforce system, and maintain strong relationships with sales staff. You will also handle logistics and compliance guidance for the Asia region.

As a Customer Support Specialist at Connecteam, you will act as the main contact for clients, ensuring their satisfaction and success by addressing inquiries and troubleshooting issues. You will educate clients on best practices and relay feedback to improve client experience.

Provide daily support to users of software, analyze problems, troubleshoot issues, and collaborate with product development team to enhance software.

As a Technical Customer Support Engineer at ClickHouse, you'll provide exceptional service, guiding users through support tickets, community engagement, and pre/post-sales activities. Collaboration with global teams is essential to define user requirements and improve support processes. Strong written and verbal communication skills, along with technical expertise in OLAP databases and cloud solutions, are crucial for success in this remote role.

The Customer Experience Specialist provides exceptional service to both internal and external customers by focusing on first call resolution and adherence to customer practices. This role emphasizes empathy, engagement, and accountability in interactions, representing all TAL product lines.

The Client Support Representative serves as a liaison between fans and the company, ensuring the smooth operation of events. Responsibilities include managing account issues, communicating event changes to fans, processing refunds, and supporting Client Managers. Strong problem-solving and communication skills are essential in a fast-paced environment.