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Top Customer Support Jobs in Melbourne

Reposted 14 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Artificial Intelligence • Fintech • Payments • Financial Services • Generative AI
As a Customer Support Analyst, you will enhance customer experience by resolving inquiries via email and phone, analyzing feedback for product improvements, and collaborating with various teams for efficient problem resolution.
Top Skills: Communication ToolsHelp Desk Systems
Reposted 19 Days AgoSaved
In-Office
Melbourne
Mid level
Mid level
Fintech • Financial Services
Manage customer support for Fenergo, ensuring SLA adherence, resolving escalations, analyzing issues, and leading a team of support analysts while maintaining customer satisfaction.
Top Skills: Customer SupportSaas ApplicationsTechnical Support
4 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Software
The Customer Support Consultant resolves customer issues across various platforms, communicates effectively, and contributes to service improvement initiatives.
Top Skills: SalesforceSlackZendesk
5 Days AgoSaved
In-Office
Melbourne
Mid level
Mid level
Software
As a Level 2 Support Analyst, you'll resolve complex application issues, collaborate with teams, provide customer updates, and mentor Level 1 Analysts.
Top Skills: Cloud-Based ApplicationsSaaSSQL
7 Days AgoSaved
In-Office
Melbourne
Senior level
Senior level
Big Data • Database
The Director of Customer Success & Support will lead global customer support operations, develop customer success functions, and enhance customer experience using AI and automation.
Top Skills: AIAutomation PlatformsCustomer Support SystemsLlm Technology
Reposted 20 Days AgoSaved
In-Office or Remote
Melbourne
Entry level
Entry level
Digital Media • Gaming • Sports • Esports
Rush Street Interactive is seeking passionate individuals for various roles in online gaming, focusing on technology, product management, and customer experience. Collaborate to create innovative solutions that enhance customer engagement and remain a leader in the industry.
Top Skills: AnalyticsCustomer SupportMarketingOperationsProduct ManagementTechnology
7 Days AgoSaved
In-Office
Melbourne
Entry level
Entry level
Edtech
As a Customer Support Specialist, you will provide exceptional support via phone and email, assist educators with student enrolment, and resolve platform issues.
Top Skills: Edtech ProductsEssential Assessment Platform
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Reposted 7 Days AgoSaved
In-Office
Melbourne
Entry level
Entry level
Food
Manage order fulfillment and customer queries for Royal Canin, ensuring satisfaction and fostering key account relationships in a hybrid work environment.
Top Skills: 1NavisionMs Office Suite
11 Days AgoSaved
In-Office
Melbourne
Junior
Junior
Software
As a Customer Support Representative, you will assist clients with their inquiries, ensuring optimal use of the app and enhancing customer satisfaction through effective communication and problem-solving.
Reposted 3 Days AgoSaved
Remote
Melbourne
Mid level
Mid level
Database • Analytics
Provide technical support for ClickHouse users through various channels. Develop solutions and collaborate with multiple teams while ensuring excellent service delivery and building relationships with customers.
Top Skills: AWSAzureClickhouseGCPKafkaKinesisRabbitMQSparkSQL
11 Days AgoSaved
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Advisor will build customer relationships, provide service advice, exceed sales targets, and maintain accurate records while focusing on customer satisfaction.
Top Skills: Computer SystemsCrm Systems
Reposted 11 Days AgoSaved
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Adviser conducts outbound calls to inform customers about parts and services, ensuring a seamless service experience while meeting sales targets.
Top Skills: Crm Software
14 Days AgoSaved
Remote
Melbourne
Junior
Junior
Edtech • Analytics
As a Customer Support Specialist, you will manage customer queries, troubleshoot issues, support users, and collaborate with teams to improve customer experience.
Top Skills: Email Delivery SystemsFreshdeskGoogle SuiteIntercomPostmarkSsoZendesk
Reposted 17 Days AgoSaved
In-Office or Remote
Melbourne
Entry level
Entry level
Other
In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.
Top Skills: Customer Support SoftwareTicketing System
Reposted 21 Days AgoSaved
In-Office or Remote
Melbourne
Junior
Junior
Other
Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.
Top Skills: Zendesk
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