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Top Customer Support Jobs in Melbourne

11 Days Ago
Remote
Hybrid
Melbourne
Mid level
Mid level
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Global Seller Onboarding Specialists manage the onboarding process for Australian merchants, ensuring they are educated, set up, and trained to use Square's platform effectively, while also tracking feature requests.
Top Skills: Customer SupportData EntryPos SystemsProject ManagementSoftware Implementation
5 Days Ago
Remote
Hybrid
Melbourne
Junior
Junior
Healthtech • Security • Software • Cybersecurity
As a Customer Support Engineer I, you will provide technical support for Imprivata products, troubleshoot customer issues, and create knowledge articles while collaborating with various teams, ensuring customer satisfaction and meeting SLA targets.
Top Skills: AWSCiscoCitrixComptiaItilMicrosoftSalesforceVMware
5 Days Ago
Melbourne
Junior
Junior
Cloud
Customer Support Engineers at Fastly diagnose customer issues, manage CDN configurations, and collaborate with teams to ensure effective support.
Top Skills: CdnCurlLinuxProgramming LanguagesUnix
Junior
Information Technology
The Customer Support Representative will assist clients in Japanese and English, manage inquiries, document information, and handle escalations to ensure customer satisfaction.
Top Skills: Microsoft Office SuiteSalesforce
2 Days Ago
Melbourne
Mid level
Mid level
Consumer Web • Retail
The Customer Support Team Leader will lead the contact center team, ensuring exceptional customer service, coaching staff, and managing operational efficiency.
Top Skills: Call Logging Software
Reposted 6 Days Ago
Remote
Melbourne
Junior
Junior
Payments
As a Customer Support Analyst, you will implement monitoring systems, provide Level 1 client support, and propose process improvements to enhance operational efficiency.
Top Skills: JIRAMonitoring Tools
7 Days Ago
Remote
Melbourne
Junior
Junior
Edtech • Information Technology
The Support Engineer will assist clients with technical issues on the SaaS platform, troubleshoot problems, and collaborate with teams for solutions.
Top Skills: Atlassian SuiteBash ScriptingHtml 5JavaJavaScriptJSONLinuxSaaSSalesforceSQLXML
8 Days Ago
Remote
Melbourne
Junior
Junior
Biotech
Provide high-level support to customers in the biotech industry, handling inquiries and sales orders while ensuring customer satisfaction and loyalty.
Top Skills: Google SuiteSalesforce

Featured Jobs

25 Days Ago
Melbourne
Senior level
Senior level
Retail
The Customer Support Director will enhance customer support strategies, implement AI solutions, manage teams, and connect insights across departments to improve customer experience and retention.
Top Skills: Ai ToolsFreshdesk
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