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Top Customer Support Jobs in Melbourne

4 Days AgoSaved
In-Office
Melbourne
Mid level
Mid level
Fintech • Financial Services
Manage customer support for Fenergo, ensuring SLA adherence, resolving escalations, analyzing issues, and leading a team of support analysts while maintaining customer satisfaction.
Top Skills: Customer SupportSaas ApplicationsTechnical Support
Reposted 2 Days AgoSaved
Remote
Melbourne
Entry level
Entry level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Provide technical support for Dropbox products, communicate with users, achieve KPI targets, and document recurring issues for product quality.
Top Skills: JIRAmacOSWindowsSlackZendeskZoom
5 Days AgoSaved
In-Office or Remote
Melbourne
Entry level
Entry level
Digital Media • Gaming • Sports • Esports
Rush Street Interactive is seeking passionate individuals for various roles in online gaming, focusing on technology, product management, and customer experience. Collaborate to create innovative solutions that enhance customer engagement and remain a leader in the industry.
Top Skills: AnalyticsCustomer SupportMarketingOperationsProduct ManagementTechnology
Reposted 6 Days AgoSaved
In-Office
Melbourne
Senior level
Senior level
Agriculture • Industrial • Manufacturing
The Customer Support Advisor will conduct outbound calls, provide information on parts and services, meet sales targets, and ensure customer satisfaction through effective communication.
Top Skills: Crm SoftwareTelecommunications Systems
Reposted YesterdaySaved
Melbourne
Senior level
Senior level
Automation
The Customer Success Associate supports Australian users by resolving inquiries, educating them on the product, and contributing to documentation. They also manage strategic support projects, requiring strong problem-solving and communication skills.
Top Skills: AICustomer Support SoftwareMachine Learning
Reposted 2 Days AgoSaved
In-Office or Remote
Melbourne
Entry level
Entry level
Other
In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.
Top Skills: Customer Support SoftwareTicketing System
Reposted 6 Days AgoSaved
In-Office or Remote
Melbourne
Junior
Junior
Other
Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.
Top Skills: Zendesk
14 Days AgoSaved
Remote
Melbourne
Mid level
Mid level
Database • Analytics
Provide technical support for ClickHouse users through various channels. Develop solutions and collaborate with multiple teams while ensuring excellent service delivery and building relationships with customers.
Top Skills: AWSAzureClickhouseGCPKafkaKinesisRabbitMQSparkSQL
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