Top Customer Support Jobs in Melbourne

Lead a technical support team, ensure adherence to SLAs, coach staff, and drive customer support excellence in a global environment.

Manage Customer Support Engineering team, ensuring exceptional customer experience, setting goals, handling cases, and improving cross-functional systems.

The Senior Manager, Customer Support will lead teams in enhancing customer experience and operational excellence across multiple regions, implementing scalable service models and ensuring accountability for key performance indicators.

The Customer Support Analyst will assist clients with technical issues, enhance user experience, and ensure customer satisfaction using various communication channels and tools.

Customer Support Engineers at CyberArk provide technical support for IT Security and Privileged Access Management, troubleshooting issues and collaborating with teams for customer success.

Provide high-level support to customers in the biotech industry, handling inquiries and sales orders while ensuring customer satisfaction and loyalty.

The Customer Support Specialist manages customer issues via email, live chat, and phone while maintaining strong relationships and aiding product development.

The Director of Global Customer Support ensures excellent customer service, manages a dispersed team, tracks performance metrics, and drives process improvements.

Manage customer support for Fenergo's SaaS applications, ensuring SLA compliance, customer satisfaction, and collaboration with technical teams. Lead a regional support team.

The Customer Support Executive role involves resolving customer inquiries via live chat and email, enhancing customer satisfaction as a key priority.