Top Customer Support Jobs in Melbourne

As a Customer Support Engineer I, you will provide technical support for Imprivata products, troubleshoot customer issues, and create knowledge articles while collaborating with various teams, ensuring customer satisfaction and meeting SLA targets.

Manage Customer Support Engineering team, ensuring exceptional customer experience, setting goals, handling cases, and improving cross-functional systems.

The Customer Support Manager will lead a team dedicated to delivering exceptional customer service and operational excellence, optimize performance processes, and inspire team growth.

The Support Engineer will assist clients with technical issues on the SaaS platform, troubleshoot problems, and collaborate with teams for solutions.

Provide high-level support to customers in the biotech industry, handling inquiries and sales orders while ensuring customer satisfaction and loyalty.

Provide technical support for Fenergo's software applications, troubleshoot issues, communicate with clients, and collaborate with project teams.

Manage customer support for Fenergo's SaaS applications, ensuring SLA compliance, customer satisfaction, and collaboration with technical teams. Lead a regional support team.

As a Live Chat Support Specialist, you'll provide customer support via live chat and email, troubleshoot issues, and flag user pain points for product teams.