Top Customer Support Jobs in Melbourne

Serve as the front-line customer contact to resolve issues via phone, email and web chat; use systems like Zendesk, Slack and Salesforce; multitask in a fast-paced environment; communicate across the organisation to influence outcomes; drive continuous improvement and provide feedback to enhance products and customer experience.

Assist Cardiovascular team with compliance, logistics, and customer engagement tasks, ensuring documentation adherence and efficient operations.

Responsible for onboarding new clients, maintaining accounts, resolving client issues, and ensuring customer satisfaction through excellent service in a fintech environment.

Lead APAC Customer Support Services, manage 24x7 rosters, own incident/escalation processes, ensure SLA/KPI delivery, provide hands-on technical SME support, coach staff, produce operational reporting, and drive process improvements.

As Director of Technical Support, you'll lead regional strategies to enhance customer satisfaction and service execution, ensuring alignment with global initiatives while managing operational metrics and cross-functional collaboration.

Lead a global Customer Support team, manage omni-channel operations, enhance workflows and drive customer insights for continuous improvement.

The Director of Customer Success & Support will lead global customer support operations, develop customer success functions, and enhance customer experience using AI and automation.

As a Customer Support Representative, you will assist clients with their inquiries, ensuring optimal use of the app and enhancing customer satisfaction through effective communication and problem-solving.

The Customer & Sales Support Representative will manage customer orders and communications, resolve service issues, and support internal teams to enhance customer satisfaction and operational efficiency.

As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.

The Customer Support Adviser conducts outbound calls to inform customers about parts and services, ensuring a seamless service experience while meeting sales targets.

The Customer Support Advisor will build customer relationships, provide service advice, exceed sales targets, and maintain accurate records while focusing on customer satisfaction.

Manage customer configurations, communicate needs to teams, and improve support processes while providing exceptional customer support in technical inquiries.