Top Customer Support Jobs in Melbourne

As a Customer Support Engineer I, you will provide technical support for Imprivata products, troubleshoot customer issues, and create knowledge articles while collaborating with various teams, ensuring customer satisfaction and meeting SLA targets.

Lead a technical support team, ensure adherence to SLAs, coach staff, and drive customer support excellence in a global environment.

Manage Customer Support Engineering team, ensuring exceptional customer experience, setting goals, handling cases, and improving cross-functional systems.

Customer Support Engineers at CyberArk provide technical support for IT Security and Privileged Access Management, troubleshooting issues and collaborating with teams for customer success.

The Customer Support Specialist manages customer issues via email, live chat, and phone while maintaining strong relationships and aiding product development.

The Director of Global Customer Support ensures excellent customer service, manages a dispersed team, tracks performance metrics, and drives process improvements.

Manage customer support for Fenergo's SaaS applications, ensuring SLA compliance, customer satisfaction, and collaboration with technical teams. Lead a regional support team.

The Customer Support Executive role involves resolving customer inquiries via live chat and email, enhancing customer satisfaction as a key priority.