Designs, develops, and maintains scalable insurance software systems; collaborates with business stakeholders to gather requirements; architects solutions; integrates systems; ensures compliance, security, and data privacy; develops and runs automated and manual tests; and provides ongoing application support and documentation.

Provide Level 1 IT support: respond to tickets and in-person requests, manage user accounts and access, support O365/Google Workspace, assist with Azure and Active Directory, troubleshoot desktops, laptops, mobile devices, networks, and AV, and help with security incident response and vulnerability management.

Provide advanced L2/L3 IT support for macOS and Windows environments, manage device lifecycle, automate processes, and improve internal systems documentation.