Top IT Support Jobs in Melbourne

Lead onsite IT operations for Singapore and provide regional support across Southeast Asia. Responsibilities include technical troubleshooting for macOS, Windows, hardware, SaaS applications, networking, AV systems, onboarding, offboarding, executive support, vendor management, inventory, documentation, and office technology. The role mentors regional IT staff, partners with workplace and security teams, manages service providers, and improves IT processes while working onsite five days per week.

Provides first-line desktop, application, audiovisual, telephony, and remote IT support across RMIT University Pathways. Responsibilities include troubleshooting hardware and software, managing installations and configurations, supporting Microsoft environments and applications, monitoring service desk tickets, assisting with staff induction, and delivering on-site event support. The role also contributes to application management, stakeholder collaboration, external partner coordination, and continuous improvement.

Provides desktop and helpdesk support, troubleshooting hardware, software, networks, printing, VoIP, user accounts, workstations, and IT assets. Also develops and maintains frontend and backend JavaScript applications, identifies and resolves bugs, supports production services, and contributes to testing, CI/CD, agile development, and process improvement. The role provides on-site support across Victorian locations and collaborates with technical and non-technical teams.

Provide Level 2 desktop, helpdesk, remote, and audiovisual support at a client office. Responsibilities include assisting end users, supporting IT and AV equipment and meetings, completing assigned project tasks, documenting and communicating issues, and occasionally working after hours. The role requires strong customer service, communication, teamwork, and experience with Microsoft 365, Windows 10 upgrades, IP phones, SharePoint, AV systems, ticketing platforms, and ServiceNow.

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

Provide frontline support for Moodle, RTO Manager, Jira and classroom technologies; manage student results in the Student Management System; prepare Moodle courses; troubleshoot LMS/SMS issues; run staff training and contribute to continuous improvement of digital learning environments.

Coordinate installation of IT infrastructure components, oversee cabling activities, support server and network device configuration, and ensure compliance with project standards.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Provide escalated endpoint and SaaS support, manage onboarding/offboarding and device provisioning, administer MDM and identity systems, build automation and scripts, maintain operational playbooks, log incidents in Jira Service Management, and serve as an escalation point while improving processes.

Provide remote and onsite IT support, manage tickets, troubleshoot systems, configure networks, and mentor junior members while ensuring reliability of backup and disaster recovery systems.