Top IT Support Jobs in Melbourne

Provide frontline IT support for Zapier employees in AU/NZ: troubleshoot Mac hardware/software, manage user accounts and Jamf tasks, escalate complex issues, create runbooks and self-service resources, assist with SSO/SAML integrations and build simple automations in Okta Workflows and Zapier.

The IT Support Engineer will provide first and second-line end-user support, manage incidents, and assist in improving IT services and processes.

Provide Level 1 (and some Level 2) IT support across cloud and on‑prem customer environments. Troubleshoot servers, networks, endpoints, printers and Office 365 apps, manage incidents within SLA, assist security incident triage, implement network security measures, maintain documentation, and collaborate with stakeholders to improve IT services.

Provide Level 1–2 IT support across Office 365, Google Workspace, Azure/AD, hardware and networks; enable and govern corporate AI tools; identify repetitive tickets and build automations, chatbots and prompt libraries; monitor systems and visualize ticket trends for automation opportunities.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Provide technical support to end users across APAC from the Bengaluru office, troubleshooting hardware, software, networking, and business applications; manage tickets via JIRA/Slack; perform onboarding; maintain endpoint security and SaaS access; liaise with vendors; and develop internal IT documentation and proactive support processes.

Provide frontline support for Moodle, RTO Manager, classroom technologies and student management systems. Respond to Jira tickets, set up Moodle courses, maintain student records, troubleshoot LMS/SMS issues, deliver staff training, support integrations, gather user feedback, and collaborate with academic and operational teams to improve digital learning experiences.

Coordinate installation of IT infrastructure components, oversee cabling activities, support server and network device configuration, and ensure compliance with project standards.

The role provides technical support for Warehouse Management Systems, focusing on configuration, issues resolution, and client training within supply chain operations.

Provide remote and onsite IT support, manage tickets, troubleshoot systems, configure networks, and mentor junior members while ensuring reliability of backup and disaster recovery systems.

Provide advanced technical support for internal systems and end users, troubleshoot complex issues, administer Oracle Cloud Infrastructure, and manage virtualization environments.

Provide Level 1 IT support, troubleshoot system issues, maintain ERP systems, and respond to support requests for retail environments. Monitor support channels and escalate complex issues when necessary.

The Senior IT Support Engineer provides second-line end-user support, mentors junior team members, and oversees IT deployments and troubleshooting.

Provide technical assistance to end-users, troubleshoot hardware and software issues, manage IT tickets, and maintain documentation. Conduct new hire onboarding and ensure security compliance.