Top Account Manager Jobs in Melbourne

Manage a portfolio of SMB merchants to retain and grow accounts through consultative relationships, product adoption, upsells, and cross-functional advocacy. Deliver measurable outcomes, coach businesses, and drive expansion while representing merchant needs internally.

Partner with SMB merchants to reduce churn and drive contract adoption. Deploy retention strategies, negotiate to resolve churn risks, surface product and competitive insights, and collaborate cross-functionally to grow long-term customer value.

Own commercial strategy, renewals, expansions, and long-term revenue growth for major enterprise SaaS customers across ANZ. Build executive relationships, lead complex negotiations, develop account and value plans, identify retention risks, manage forecasts, and coordinate Customer Success, Services, Legal, Finance, and executive sponsors. The role requires driving multi-year, multi-product agreements and measurable customer outcomes while consistently achieving retention and expansion targets.

Manage a portfolio of SMB merchants to drive retention, product adoption, upsell and measurable growth. Build trusted relationships, provide consultative business coaching, advocate merchant needs internally, and collaborate cross-functionally to deliver tailored solutions and meet outcome-based retention and expansion goals.

Manage retention for an SMB merchant portfolio, deploy strategies to reduce churn, identify growth opportunities, negotiate to retain revenue, and collaborate cross-functionally to improve product and retention motion.

Manage a portfolio of large enterprise accounts across the South Pacific. Develop strategic account plans, build customer relationships, drive cross-sell/upsell, coordinate projects and proof-of-concepts, align partners, monitor market trends, and pursue partner-driven business development to grow revenue and ensure successful solution delivery.

Manage and optimize publisher partnerships for FreeWheels ad platform. Act as a trusted advisor, troubleshoot programmatic and IO delivery issues, analyze supply performance, coordinate cross-functional resolutions, and drive account growth through data-driven recommendations and stakeholder relationships. Provide high-touch service and support global coordination.

Manage strategic relationships with national workers compensation and compulsory third-party insurance clients. Responsibilities include developing account strategies, retaining and growing revenue, identifying cross-sell and upsell opportunities, negotiating contracts, using customer insights, collaborating on product improvements, representing the company at industry events, and ensuring service delivery aligns with client expectations.

Manage relationships with key dealer, manufacturer, and agency accounts; develop digital media and advertising solutions; generate new business; manage sales pipelines; present insights and results; and coordinate campaigns to meet client expectations and grow membership and media revenue.

Manage and grow assigned Queensland B2B accounts through relationship building, customer visits, new business acquisition, cross-selling, quoting/tendering, forecasting, and CRM pipeline management.

Manage Samsung’s national retail account for smartphones, tablets, wearables, and accessories. Build buyer relationships, lead joint and quarterly business planning, develop promotional calendars, coordinate product launches, monitor sell-out data and market trends, and recommend growth opportunities. The role also requires collaboration across sales, marketing, operations, and supply chain functions, advanced Excel and PowerPoint skills, and onsite work five days per week in a dynamic environment.

Manage customer and B2B account inquiries across calls, chat, email, social media, and SMS. Responsibilities include maintaining customer records, processing orders, communicating with stores, handling complaints, supporting promotions, nurturing customer relationships, and escalating critical issues. The role requires strong communication, resilience, adaptability, technology proficiency, and customer-focused problem solving. It is full-time, Melbourne-based, Monday through Friday, with occasional offsite customer visits.

Manage a portfolio of ANZ SMB customers as a trusted advisor to retain and grow revenue. Ensure smooth handover from new business, forecast sales via CRM, build executive relationships, collaborate cross-functionally, monitor market trends, and deliver customer-focused improvements to meet sales targets.

Support Senior Key Account Managers by managing client relationships, addressing inquiries, preparing reports and presentations, maintaining CRM records, assisting with RFQs, contract reviews, and bid management, collaborating with internal teams to meet client needs and identify growth opportunities.

Manage pre- and post-sale campaign execution for Netflix Ads in Australia: build media plans, support RFPs, oversee campaign launches and delivery, optimize performance, produce reports, coordinate cross-functionally, and maintain client/agency relationships.

Manage a portfolio of government and corporate accounts, driving revenue and new business across managed print, workflow automation, document management and services. Lead full sales cycle, build stakeholder relationships, develop proposals and negotiate contracts, and coordinate with delivery and support teams to ensure successful implementation and account growth.

Manage and grow a portfolio of small business customers through upsells, cross-sells, and product adoption. Own onboarding and implementation, build multi-stakeholder relationships, forecast revenue, manage pipeline, and act as a product expert to drive customer value and expansion.

The Strategic Account Manager develops long-term partnerships with high-value sellers, driving growth through tailored solutions, managing complex relationships, and influencing cross-functional initiatives.

Lead a team of 8-10 SMB Account Managers to drive revenue expansion, software adoption, and retention. Coach and develop the team, manage pipeline and performance cadences, handle escalations, partner cross-functionally, and deliver measurable customer outcomes while supporting OKRs and program improvements.

Manage a portfolio of Recruitment OS customers to retain and grow revenue through upsells, cross-sells, renewals, and excellent customer experience. Collaborate with Customer Success, demonstrate product value, meet sales targets, and prioritize pipeline and forecasting.

Manage and grow relationships with commercial and industrial customers, ensure high service levels, identify and convert account growth opportunities, maintain account activity and pipeline data, and collaborate across teams to deliver customer outcomes.

Originate, qualify, and close Microsoft consulting, ISD, and Unified support services opportunities across government/public‑sector healthcare accounts in VIC/NSW/QLD. Build account plans, maintain pipeline and CRM hygiene, orchestrate cross‑functional pursuit teams, navigate public‑sector procurement, and deliver against quarterly and annual revenue and consumption targets.

The Account Manager will manage a portfolio of SME clients, develop relationships with carriers, and work collaboratively to achieve company goals, focusing on client retention and new business generation.

Assist a Senior broker in managing a portfolio of Mid-Market clients by providing support in insurance risk management and client services. Focus on client retention and revenue generation through proactive collaboration and effective communication.

Manage a portfolio of Collect customers in Victoria to drive net revenue retention through renewals, upsell, onboarding, adoption and relationship management. Own onboarding, training, contract renewals and pricing discussions, maintain CRM hygiene, resolve issues, and identify expansion opportunities while monitoring market trends to position CreditorWatch as a strategic partner.