Top Account Manager Jobs in Melbourne

Manage a portfolio of SMB merchants to retain and grow accounts through consultative relationships, product adoption, upsells, and cross-functional advocacy. Deliver measurable outcomes, coach businesses, and drive expansion while representing merchant needs internally.

Partner with SMB merchants to reduce churn and drive contract adoption. Deploy retention strategies, negotiate to resolve churn risks, surface product and competitive insights, and collaborate cross-functionally to grow long-term customer value.

Own commercial strategy, renewals, expansions, and long-term revenue growth for major enterprise SaaS customers across ANZ. Build executive relationships, lead complex negotiations, develop account and value plans, identify retention risks, manage forecasts, and coordinate Customer Success, Services, Legal, Finance, and executive sponsors. The role requires driving multi-year, multi-product agreements and measurable customer outcomes while consistently achieving retention and expansion targets.

Manage a portfolio of SMB merchants to drive retention, product adoption, upsell and measurable growth. Build trusted relationships, provide consultative business coaching, advocate merchant needs internally, and collaborate cross-functionally to deliver tailored solutions and meet outcome-based retention and expansion goals.

Manage retention for an SMB merchant portfolio, deploy strategies to reduce churn, identify growth opportunities, negotiate to retain revenue, and collaborate cross-functionally to improve product and retention motion.

Manage relationships with key account partners, support proposals and onboarding, coordinate launches and campaigns, monitor performance, prepare reports, and identify sales growth opportunities. The role collaborates with Marketing, Operations, Product, Technology, and Finance teams to resolve partner needs and support partnership initiatives across Australia. Professional English and Mandarin proficiency is required.

Manage strategic relationships with universities and higher education institutions across Australia and New Zealand. Drive client retention, renewals, partnership growth, portfolio performance, and adoption of QS services. Develop account plans, conduct quarterly reviews, resolve client issues, present reports, collaborate cross-functionally, and provide strategic input to strengthen partnerships. Attend and speak at industry conferences and events, with interstate and international travel as required.

Manage a portfolio of large enterprise accounts across the South Pacific. Develop strategic account plans, build customer relationships, drive cross-sell/upsell, coordinate projects and proof-of-concepts, align partners, monitor market trends, and pursue partner-driven business development to grow revenue and ensure successful solution delivery.

The Strategic Account Manager will build and manage partnerships with mid to large market organizations, driving growth by providing tailored strategic guidance and innovative solutions. They will engage senior stakeholders, navigate complex business problems, and influence internal decision-making. This role emphasizes strong cross-functional collaboration and an ability to operate independently in a dynamic environment.

Lead a team of 8–10 SMB Account Managers to drive upsell, retention, software adoption, and customer satisfaction. Build coaching-driven performance cadences, manage pipeline and OKRs, partner cross-functionally to resolve escalations, and serve as senior escalation for high-impact merchant situations.

Manage established B2B client accounts by retaining and expanding revenue, identifying consultative solution opportunities, coordinating internal resources, conducting account reviews, and negotiating contracts. The role includes sales presentations, bids, proposals, strategic relationship management, customer retention, and growth of large corporate accounts through data, technology, and finance-related solutions.

Manage strategic relationships with Certified System Integrator partners to drive Sports and Public lighting sales. Deliver revenue targets, negotiate contracts, enable partners technically, coordinate cross-functional teams, maintain CRM and pipeline accuracy, and provide market insights to grow Signify's connected lighting solutions.

Manage client relationships for real asset fund portfolios while overseeing fund accounting, NAV and reconciliation reviews, financial statements, capital activity, investor onboarding, AML/KYC compliance, tax statements, regulatory reporting, audits, and fund structure implementation. The role also requires client communication, issue resolution, procedure improvements, budgeting, SLA preparation, and coordination with senior management, auditors, investors, and internal teams.

Own a portfolio of ANZ B2B SaaS customers across onboarding, adoption, value realization, renewals, retention, and expansion. Build relationships with stakeholders, lead success and business reviews, manage renewal readiness and commercial conversations, identify growth opportunities, monitor customer health and usage signals, maintain accurate CRM records, and collaborate cross-functionally to resolve issues and improve customer outcomes.

Manage and grow customer accounts while delivering contracted services and technical water treatment support. Responsibilities include customer reviews, technical reporting, water sampling and testing, system monitoring, equipment maintenance and calibration, and safety and compliance initiatives. The role combines commercial account management with hands-on site-based technical work, primarily in Victoria and through FIFO travel to remote South Australian sites.

Manage a portfolio of corporate risk, develop new business, and drive revenue growth through client retention and marketing campaigns.

Owns strategic government accounts across Australia and New Zealand, driving complex transactions, revenue growth, forecasting, proposals, negotiations, and account expansion. Builds customer relationships across government, defense, intelligence, diplomatic, and geospatial domains; develops capture and engagement plans; presents product briefings; coordinates internal stakeholders; manages deal approvals, terms, pricing, and Salesforce opportunities. Requires strong government mission knowledge, solutions-selling experience, and ability to grow high-value accounts.

The Account Manager manages customer relationships, achieves sales targets, and develops strategies to convert prospects, while coordinating with internal teams and submitting forecasts.

Manage and grow reseller and distributor relationships in Melbourne. Drive partner-led revenue through enablement, pipeline development, contract negotiations, business reviews, and channel programs while collaborating with sales, technical, and marketing teams.

Manage major customer accounts within a logistics and supply chain portfolio. Responsibilities include building customer relationships, coordinating projects and timelines, providing onsite operational assistance, delivering continuous improvement and strategic consultancy, analyzing solution performance, identifying efficiency opportunities, negotiating solutions, and improving customer retention and experience.

Own and grow strategic freight forwarding and logistics accounts by driving retention, service quality, profitability, and long-term client value. Serve as the primary client contact, lead reviews and reporting, manage onboarding and supply-chain optimization, oversee account financial performance, resolve escalations, and coordinate cross-functional delivery across internal and global teams.

Manage strategic relationships with national workers compensation and compulsory third-party insurance clients. Responsibilities include developing account strategies, retaining and growing revenue, identifying cross-sell and upsell opportunities, negotiating contracts, using customer insights, collaborating on product improvements, representing the company at industry events, and ensuring service delivery aligns with client expectations.

Manage relationships with key dealer, manufacturer, and agency accounts; develop digital media and advertising solutions; generate new business; manage sales pipelines; present insights and results; and coordinate campaigns to meet client expectations and grow membership and media revenue.

Manage and grow assigned Queensland B2B accounts through relationship building, customer visits, new business acquisition, cross-selling, quoting/tendering, forecasting, and CRM pipeline management.

Manage and grow strategic client accounts across consumer health and beauty. Responsibilities include achieving revenue targets, identifying business opportunities, developing executive relationships, coordinating tailored solutions with internal teams, presenting recommendations, managing renewals and expansions, monitoring satisfaction, supporting multinational opportunities, and mentoring sales colleagues.