The Technical Specialist provides technical support and guidance to Case Managers in the Workers Compensation Claims Services team. Responsibilities include advising on claims management processes, reviewing current practices, and developing strategic initiatives to ensure compliance and performance measures are met.

As a Senior Claims Manager at EML, you will manage a portfolio of workers' compensation claims, coordinating with various stakeholders to ensure timely recovery and return to work. Your role involves providing coaching, handling escalations, and supporting both workers and employers throughout the claims process.

As an Account Director at EML, you will manage a portfolio of large national workers compensation clients, ensuring superior service and strategic oversight to drive performance and profitability. You will develop client engagement strategies, implement service plans, and maintain strong relationships while coordinating with claims operations teams.