Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.
ISMIRA Agency actively recruiting for position IT SUPPORT SPECIALIST for CELEBRITY CRUISES!
POSITION DESCRIPTION: The position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms.
- Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
- Earn recognition and career advancement opportunities
- Travel around the World
- Experience working with more than 72 nationalities
- Permanent job with contract 6-8 months onboard followed by 60 days of vacation
- Save Money as you do not pay for food and accommodation on board
- Competitive salary (find out when apply)
- Visa fee will be reimbursed on board
- Medical insurance provided during contract
RESPONSABILITIES:
- Assembles and configures basic network components.
- Performs basic troubleshooting to isolate and diagnose common problems, including but not limited to in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive TV) and telephone problems (IT-Managed PBX).
- Image in-stateroom equipment for ISE/ITV.
- Ensures proper installation and provides first-level support for all IT-supported PC’s and peripherals including ShipNet workstations, Internet café workstations (Mac or PC), and devices supporting ISE/ITV and Digital Signage.
- Installs, set up and/or replace telephones. (On ships with an IT-Managed PBX)
- Set up, monitor, and break down embarkation check-in equipment and operations, where allowed by government agencies.
- Responsible for logging all time and work as well as reviewing incident tickets in the onboard incident management system and monitor respective technician’s queue.
- Provides after-hours support for any IT-related issue.
- Minimum of six months experience in a technical user-assistance role such as a helpdesk.
- CompTIA’s A+ and/or N+ Certification preferred.
- Working knowledge of computer hardware and software, with a focus on operating systems (Windows, Mac OS, and Linux) and business application suites.
- Ability to conduct basic network troubleshooting (in particular; LAN’s), including knowledge of standard network cabling.
- Associate’s Degree in Computer Science or related field from an accredited university or the international equivalent, or equivalent related experience.
- Excellent English language level
- Minimum 21 years old
NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Lead design and deployment of AI agents and workflow automations across Supply & Operations, coach and lead Operational Excellence (Lean/Six Sigma) projects, build OE capabilities, embed continuous improvement and AI-driven workflows into enterprise systems, and lead global OE programs and strategies in External Supply.
Top Skills:
Copilot StudioErpLimsMesMicrosoft 365Microsoft CopilotPower AutomatePower BIPower PlatformSharepoint
Artificial Intelligence • Productivity • Software • Automation
The role entails forecasting, planning, and analysis for Zapier's self-serve and new products businesses, requiring strong SQL skills and finance expertise.
Top Skills:
SQL
Cloud • Greentech • Social Impact • Software • Consulting
Lead execution of social media, PR, and internal communications. Manage community engagement, social listening, content publishing, KPI tracking, byline and award submissions, employee advocacy, and executive updates. Collaborate with cross-functional teams and PR agency, maintain brand consistency, and introduce AI-driven communications efficiencies.
Top Skills:
Ai-Driven Communications ToolsSocial Listening ToolsSocial Media Automation And Scheduling ToolsSocial Media Management Tools
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
