Top Tech Jobs & Startup Jobs in Melbourne

Drives national new-business growth across SMB accounts by prospecting, qualifying, presenting, negotiating, and closing telecommunications solutions. Builds and manages the sales pipeline, maintains CRM forecasts, coordinates internal presales, product, finance, and delivery teams, and ensures effective customer handover to onboarding and account management. The role requires B2B business development experience, strong consultative selling and negotiation skills, commercial acumen, and a track record of meeting revenue targets.

Provides practical legal, regulatory, and commercial support by reviewing, drafting, advising on, and negotiating customer, supplier, and operational contracts. The role manages legal matters, identifies and escalates risks, partners with cross-functional teams, and develops guidance for recurring legal issues. Candidates must be qualified lawyers with 2–5 years of post-qualification experience and strong drafting, negotiation, communication, commercial judgment, and matter-management skills.

Business Analyst responsible for gathering and prioritizing business and technical requirements, translating needs into user stories and process documentation, facilitating workshops, mapping current and future processes, and supporting technology projects and continuous improvement. The role partners with stakeholders, architects, engineers, and project managers while identifying process improvements and supporting solution design, delivery, and change readiness across energy and telecommunications businesses.

Provides commercial and analytical support to B2B segment go-to-market teams. Builds forecasts, churn risk models, scenario analyses, cohort analytics, and performance reporting to identify retention risks, growth opportunities, and profitability drivers. Measures retention initiatives, translates AI-generated insights into recommendations, and supports pricing, cost optimization, commercial transformation, and executive business reviews. Partners with Sales, Product, Marketing, Finance, Data, and Technology teams to improve customer outcomes and operational performance.

Leads enterprise telecommunications process improvement and transformation initiatives from executive charter through implementation, benefits realization, and control handover. Uses process mining, BPMN 2.0 modeling, root-cause analysis, process architecture, and operating-model design to identify high-value opportunities, redesign processes, influence senior stakeholders, and deliver measurable customer, operational, and commercial outcomes.

Coordinate the full lifecycle of AI and digital initiatives, including discovery, testing, release, governance, and operational transition. Monitor AI performance, accuracy, guardrails, risks, and defects; maintain knowledge bases, process documentation, controls, and continuity plans. Analyze performance data, report KPIs, support automation prioritization, and drive continuous improvement. Serve as the operational liaison among technology, operations, product, regulatory, delivery, sales, and external partners.

Leads marketing automation and customer lifecycle programs across acquisition, onboarding, engagement, retention, and win-back. Owns Salesforce Marketing Cloud, develops personalized omnichannel journeys, segmentation, testing, integrations, measurement, and Martech roadmaps. Partners with Marketing, Product, Data, Analytics, and Technology teams to improve commercial outcomes and customer experiences. Manages vendor relationships and leads, coaches, and develops a team of Marketing Automation Specialists.