Top Tech Jobs & Startup Jobs in Melbourne

The Data Scientist will explore AI solutions in contact centre operations, ensuring alignment with data requirements and performance metrics. Responsibilities include understanding trends in AI, contributing to research, promoting data-driven decision-making, and customizing solutions to meet client needs.

The Senior Pricing Analyst at Probe CX will shape pricing strategies, influence profitability, and partner with senior stakeholders. Responsibilities include creating pricing models, maintaining profitability analyses, conducting complex data analysis, and communicating insights for decision-making.

The Group Privacy and Compliance Manager at Probe CX oversees the compliance framework across regions, ensuring adherence to laws and standards. Responsibilities include designing compliance programs, conducting audits, managing incident responses, and supporting risk management and ESG strategies.

The role involves working with clients across various regions to improve network systems, demonstrating innovative thinking, and embracing challenges. The company values continuous improvement and aims to succeed through collaboration and fresh ideas.

Probe CX is seeking Customer Solutions Specialists who are eager to learn and possess strong communication and customer service skills. The role involves interpreting customer needs and providing suitable solutions within a fast-paced contact center environment. Employees can expect comprehensive training, ongoing development, and a positive workplace culture.

The Appointment Coordinator at Probe Group is responsible for accurately managing customer appointments, providing administrative support, ensuring system updates, collaborating with team members, maintaining quality assurance, reporting on performance metrics, liaising with clients, and performing various administrative tasks as needed.