Top Tech Jobs & Startup Jobs in Melbourne

Manage group life insurance claims (TPD and IP) end-to-end, assess and finalise payments, liaise with treating doctors, rehab consultants and internal medical/legal specialists, provide excellent customer and client communications, participate in case conferences and instruct third-party service providers.

Manage high-value life insurance claims, apply expertise in insurance contracts, mentor team members, and engage with stakeholders professionally.

Provide technical expertise and authorise complex Group Life, Income Protection and TPD claims. Coach claims consultants, ensure compliance with policy and legislation, support managers with reporting and stakeholder engagement, contribute to governance, quality assurance and capability development to drive consistent, best-practice claims outcomes.

Lead and embed change across Group Life & Retirement Partnerships by consolidating portfolio change, establishing a practical framework, surfacing operational/customer impacts, guiding sequencing and decisions, strengthening stakeholder alignment, and closing gaps to drive successful implementation.

Lead TAL's delivery of claims for AustralianSuper, shaping claims strategy, ensuring service excellence, strengthening partner relationships, improving member outcomes, and building high-performing claims teams while managing risk and governance.

Manage and grow a panel of financial advisers to drive sales of life insurance products. Represent the company at industry events, deliver product insights and training, execute targeted engagement plans, and collaborate nationally to improve adviser outcomes and business growth.