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Develop and grow strategic opportunities across Victorian government and commercial sectors. Build trusted customer, technology partner, and vendor relationships; understand customer priorities; guide technology solution opportunities from initial engagement through closure; and drive revenue growth and profitable market expansion. The role also involves responding to quotes and customer requests, communicating technical information, negotiating, and tracking opportunities through the sales cycle in a CRM.

Deliver technical escalation and enablement for Microsoft 365 workplace services. Support identity management, collaboration, communications, security, and access-management workloads across Exchange Online, Teams, SharePoint, OneDrive, Azure AD, and related technologies. Guide customers on adoption and continuous improvement while providing hands-on engineering expertise within Datacom’s Microsoft 365 Centre of Excellence. Australian citizenship is required for eligibility for Baseline or NV1 clearance.

Designs, implements, supports, and governs Microsoft 365 solutions for enterprise customers. Leads solution architecture, technical governance, project delivery, documentation, stakeholder engagement, and customer consulting. Provides expertise across identity, security, collaboration, communications, data, files, endpoint management, Teams Voice, Exchange, and Windows Server technologies. Acts as a technical escalation point and mentors operational teams while contributing to capability development.

As a Senior DevOps Engineer, you will establish operational excellence through automation, manage code and platform lifecycles, and engage with customers while ensuring high availability and compliance.

Advise enterprise and government customers on CX and CCaaS transformations. Lead discovery, design strategic roadmaps, specify AI-enabled contact centre solutions (Conversational/Agentic AI, LLMs, IVR), support implementation, integration, testing, training, and adoption, and contribute to pre-sales and thought leadership.

Design and implement Saviynt identity governance and access management solutions for enterprise clients. Gather and analyse business and technical requirements, develop integrations and workflows, define architecture and technical specifications, engage stakeholders, and support maturation of IAM capabilities including IGA, PAM, SSO, and MFA.

Lead Azure cloud and AI platform design, implementation and operation. Build secure, governed landing zones and AI-ready environments, automate via IaC and GitOps, enable developer tooling, design agentic workflows and responsible AI practices, and produce reusable architectures and delivery patterns while advising customers and supporting proposals.

Design, deploy and support secure, scalable Azure cloud platforms; automate provisioning and operations with Infrastructure as Code; support migrations, troubleshooting, governance and operational excellence; contribute to AI-ready platform adoption and automation using enterprise AI services and best practices.

Lead enterprise cloud and AI architecture for large transformation programs. Define Azure reference architectures, governance, security and AI platform strategies, mentor architects, advise executives, and drive adoption of LLM/RAG, vector search and agentic solutions to deliver scalable, secure, and commercially viable platforms.

The Senior Solution Specialist for M365 will design, build, and support Microsoft 365 solutions, lead migration projects, and provide technical guidance to customers. Responsibilities include facilitating workshops, developing documentation, and ensuring best practices in M365 environments.