Develop and execute enterprise partner sales strategy across ASEAN, recruiting and enabling SIs, consulting firms, ISVs, and VARs. Drive partner pipeline, revenue, and ecosystem growth; manage targets, deal conversion, performance reporting, and cross-functional partnership programs. Build trusted partner and customer relationships, represent the company at industry events, and support deployment of AI agents and the platform. The role requires independent execution, strategic thinking, strong communication, and travel of up to 40%.

Own a portfolio of enterprise and growth accounts end-to-end from implementation through adoption, renewal health, and expansion. Resolve and manage customer tickets, validate AI-driven triage, coordinate engineering escalations, drive product adoption, quantify business value, conduct enablement and business reviews, and identify renewal and expansion opportunities. The role combines customer success, technical support, relationship management, and AI-enabled account operations.