Responsible for ensuring new and existing clients receive the necessary tools and support to achieve their strategic business goals. Duties include implementation, onboarding, nurturing relationships, driving value from products, and improving customer experience. Manage clients across Small to Enterprise companies.

The Strategic Account Manager will drive revenue growth from Tier 1 clients in the APAC region, focusing on sales strategy execution, pipeline management, and relationship building. Responsibilities include prospecting, closing business, and ensuring customer satisfaction, while also mentoring junior team members to meet regional growth goals.