Provide advanced technical support and troubleshooting for radiology IT systems (RIS, PACS, VNA, InteleOrchestrator). Maintain interoperability (DICOM, HL7), optimize system performance, support disaster recovery, document resolutions, and collaborate with clinical and IT stakeholders to minimize service impact on patient care.

Provide application-level support and troubleshooting for PACS and reporting applications, optimize workflows, manage interoperability (DICOM/HL7), document resolutions, and collaborate with clinical and IT stakeholders to resolve issues and minimize patient-care impact.