Top Tech Jobs & Startup Jobs in Melbourne

Provides technical support for SharePoint, Microsoft 365, Office, Teams, OneDrive, Exchange Online, and Copilot. Responsibilities include investigating and resolving complex customer issues, troubleshooting identity, permissions, licensing, performance, and configuration problems, meeting support SLAs, documenting resolutions, escalating defects, and collaborating with engineering teams. The role also contributes to automation, readiness programs, mentoring, product improvements, and secure AI and Microsoft 365 configuration practices. Flexible evening and weekend shifts may be required.

Research and perform offensive security testing against M365 services and AI systems, develop automation/tooling for scalable vulnerability discovery, collaborate on security architecture, produce technical reports, and partner with detection teams to remediate issues.

Provide advanced SharePoint technical support: investigate and resolve complex SharePoint Server and Online issues, advise customers, collaborate with engineering, mentor peers, and contribute to product and process improvements through diagnostics and automation.

Customer-facing Cloud Solution Architect enabling Microsoft 365 Copilot adoption and ROI. Drive deployment-to-usage lifecycle, resolve technical blockers, develop customer success plans, and advise executives. Provide technical leadership across M365, Power Platform/Copilot Studio, Azure, security/compliance, and partner ecosystems to accelerate adoption and business outcomes.

Serves as the primary technical and customer support contact for complex Azure issues and projects. Troubleshoots mission-critical applications, conducts health checks and root-cause analysis, manages escalations, advises on Azure configurations and deployments, and communicates technical issues to varied audiences. Synthesizes customer feedback, identifies product and knowledge gaps, advocates for platform improvements, and partners with engineering, product, field, and support teams to improve reliability and customer experience.

Embedded Senior Data Scientist in a Forward Deployed Engineering team who builds, evaluates, and ships production-ready ML solutions. Works with messy real-world data, runs experiments tied to business outcomes, collaborates with engineers and product teams, and applies modern AI practices while maintaining security, quality, and customer focus.

Advise banking and insurance executives on enterprise-scale AI and digital transformation. Originate industry-led opportunities, develop multi-year strategies and business cases, align Microsoft cloud/data/AI capabilities, and qualify Forward Deployed Engineering engagements to move pilots into production. Collaborate with account teams, partners, and engineering to scale secure, governed Frontier AI solutions across lending, payments, fraud, risk, compliance, operations, and customer experience.

Senior Azure Customer Experience Engineer responsible for resolving critical cloud issues, performing root-cause analysis, managing escalations, advising customers on Azure deployments and configurations, and conveying customer feedback to product and engineering teams to improve service reliability.

Implement and operate cloud and on-premises cybersecurity controls for datacenter infrastructure. Proactively identify, investigate, and mitigate security issues; install and maintain security hardware/software; create detections and incident response plans; recommend security policy improvements; collaborate with partner teams and participate in on-call rotation.

Leads strategic enterprise sales conversations for Azure cloud and AI transformation across financial services customers. Owns complex opportunities spanning infrastructure, data, applications, AI, and developer platforms from discovery through commitment, deployment, adoption, and expansion. Builds executive relationships, business cases, pipelines, forecasts, and territory plans while coordinating solution engineers, customer success teams, Microsoft engineering, and partners.