Leads executive-level strategic advisory engagements across Australia and New Zealand, helping C-suite and board stakeholders define transformation priorities, build investment cases, quantify business value, and align on growth, resilience, productivity, and risk outcomes. Partners with sales and account teams on major deals, mentors teams in value selling, develops thought leadership, and provides market insights to product and engineering teams. Requires extensive strategy consulting or value advisory experience, enterprise technology fluency, and travel up to 50%.

Lead post-sales adoption and success for strategic enterprise accounts. Act as trusted advisor to C-levels, drive business transformation, ensure renewals and expansion, mitigate risks, set success metrics, and align cross-functional teams to realize value from ServiceNow and AI-driven solutions.

Partner with sales to run account-based marketing for strategic ANZ enterprise accounts: execute pursuit-specific pipeline programs, build multi-year ABM plans, maintain account profiles and contact databases, coordinate assets with design and agencies, use AI for targeting and personalization, track engagement and pipeline metrics, and manage program budgets.