Owns strategic relationships with a portfolio of small and mid-market clients, serving as their technical advisor. Leads QBRs, roadmap planning, and business reviews; translates technology recommendations into business outcomes; identifies security, infrastructure, and investment opportunities; and coordinates engineering and service teams to deliver commitments. Requires strong technical, commercial, communication, and client relationship skills in an MSP or complex multi-client environment.

Own and lead the end-to-end Talent Acquisition function across Australia, New Zealand, and the Philippines. Develop TA strategy, improve recruitment processes and technology, lead a distributed team, build talent pipelines, strengthen employer branding, establish performance metrics, and partner with executives and hiring managers. Remain hands-on in recruiting senior, technical, specialist, sales, and difficult-to-fill positions while adopting AI and automation to improve hiring effectiveness.