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Manage a portfolio of SMB merchants to drive retention, product adoption, upsell and measurable growth. Build trusted relationships, provide consultative business coaching, advocate merchant needs internally, and collaborate cross-functionally to deliver tailored solutions and meet outcome-based retention and expansion goals.

Outbound-focused Business Development Representative responsible for prospecting merchants via cold calls, email, and social selling, qualifying opportunities, managing a pipeline, meeting monthly quotas, and collaborating with Account Executives while developing sales skills and career growth.