Design, manage and improve the enterprise end-user computing environment across support offices and retail. Manage packaging/deployment tools, patching, lifecycle planning, automation with PowerShell, hardware/BIOS validation, reporting dashboards, and lead troubleshooting and root cause analysis. Participate in a 24/7 on-call roster.

Manage end-to-end supply planning for assigned suppliers and products, balancing inventory investment, supplier performance and customer service. Create and execute supply plans, monitor inventory and risks, analyse supplier metrics, support S&OP, and drive continuous improvement and planning process enhancements while collaborating with internal teams and external suppliers.