The Partner Development Manager is responsible for managing and developing relationships with Managed Service Providers (MSPs) to drive revenue growth for AvePoint. Duties include account management, partner enablement, and collaboration with internal teams to ensure partner success within the Microsoft/Cloud Software ecosystem.

As an Account Manager, you'll manage and grow customer relationships, helping existing clients maximize their investment in AvePoint products. You'll act as a trusted advisor, driving renewals and cross-selling opportunities, while working closely with customers to understand their challenges and needs. Building key relationships and managing complex sales cycles is essential for increasing product adoption and ensuring customer satisfaction.

The Customer Success Specialist role involves assisting customers with software enablement and training. Responsibilities include proactive customer engagement, training sessions, identifying use cases, resolving issues, and collaborating with the support and product teams to enhance customer experience and value realization of AvePoint solutions.