Counsel and convert international student enquiries from the Filipino and East Asia markets into placements. Provide study and visa guidance, manage leads in the CRM, build institution relationships, meet placement targets, and deliver high-quality, cross-cultural customer service.

Provide student placement and visa guidance for Indian Subcontinent students: counsel enquiries via phone, email and in-person; meet placement targets using sales conversion techniques; manage leads and student lifecycle in the CRM; build relationships with institutions and student communities; deliver high-quality customer service and engagement activities.

Lead global content strategy for a study-abroad agency across 12 countries. Manage in-house writers, agencies, and freelancers to produce SEO-driven, user-focused content. Conduct competitor analysis, content audits, and research; optimize for search intent, metadata, and rich results; collaborate with UX, product, design, and analytics teams; maintain editorial standards, workflows, and calendars; and track performance to drive traffic and rankings.