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Design, configure and maintain enterprise IAM solutions (SSO, MFA, provisioning, governance, PAM). Integrate identity systems with ITSM/ERP and directory services, automate provisioning via SCIM/JDBC/webservices, build monitoring dashboards, extend capabilities using config-as-code and CI/CD, and support incident response, policies and stakeholder collaboration.

Contract role to build and manage real-time loyalty data integrations (Hightouch, CEP), capture and sync loyalty events, create event-based segments/triggers, operate API/event-driven workflows, and optimize automated customer journeys while ensuring data quality and compliance.