Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.
About the role
Key Responsibilities
Build and manage real‑time customer and loyalty data integrations using Hightouch and a composable CEP.
Ensure key loyalty events (earn, burn, milestones) are captured and synced across systems.
Build event‑based segments and triggers to enable personalised marketing journeys.
Manage API and event‑driven data workflows to support real‑time activation.
Develop and optimise automated customer journeys across marketing channels/ activation platforms.
Maintain data accuracy, quality, and compliance across all integrations.
Partner with Marketing, Product, and Data Engineering to enhance event capture and customer targeting.
Skills & Experience
5+ years' experience in Marketing Automation, Data Integration, or Marketing Operations.
Handson experience with Hightouch or similar CDP/reverse ETL platforms.
Strong understanding of event driven architecture and real-time data flows.driven architecture and realtime data flows.
Experience with API integrations and customer journey orchestration tools.
Solid SQL skills for data validation and troubleshooting.
Knowledge of data governance, privacy standards, and loyalty program operations
If you meet some of these requirements, but not all, we encourage you to submit your application.
We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.
We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on [email protected].
Ready to help us keep cities moving? Apply today.
Job Type:
Contingent - Position ManagedClosing Date:
22-Mar-2026 0:00Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VICTop Skills
Transurban Melbourne, Victoria, AUS Office
Tower 5, 727 Collins Street, Melbourne, Victoria, Australia, 3008
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