Develops and governs customer audience segmentation, targeting rules, contact strategies, and lifecycle marketing frameworks across email, SMS, RCS, push, paid media, and direct mail. Uses customer data, behavioral insights, experimentation, and marketing technology platforms to improve personalization, engagement, conversion, retention, and customer value. Collaborates with marketing, data, analytics, product, digital, and technology stakeholders while ensuring audience integrity, regulatory alignment, and scalable governance.

Drive Data and Connectivity and Managed Data Network sales across strategic enterprise accounts. Build trusted customer relationships, identify and close growth opportunities, lead network transformation conversations, develop account strategies, manage complex bids and tenders, negotiate commercially, and maintain accurate pipeline forecasts. Collaborate with client partners, presales, specialists, and delivery teams while expanding broader technology solution-selling capabilities.

Provides strategic cybersecurity advisory and technical leadership across enterprise security assurance engagements. Leads security assessments, risk reviews, governance improvements, and security-by-design initiatives; develops standards, procedures, guidance, templates, and playbooks; advises technical and business stakeholders on controls and risk treatment; promotes security awareness; and uses metrics to improve cybersecurity processes and stakeholder outcomes.