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The Senior Functional Specialist will oversee client adoption of Charles River's investment management platform, enhancing user engagement, satisfaction, and collaboration among front office personnel and internal teams.

The L2 Systems Analyst provides client-facing technical support for Charles River IMS systems, managing user administration, performance tuning, and ensuring system availability while participating in process improvements and new client transitions.

The L2 Systems Analyst will provide expert management and support for Charles River IMS solutions, including user admin, system tuning, and vendor partnerships. Responsibilities also include troubleshooting issues and participating in process improvement initiatives.

The L2 Systems Analyst manages Charles River IMS systems for clients, providing operational support, application management, and system optimization, ensuring high availability and performance.

The L2 Systems Analyst will manage production of Charles River IMS systems, assist clients with system usage, perform system monitoring, and facilitate upgrades and patches. This role requires participation in enhancing service delivery and support, including out-of-hours assistance as needed.

The Product Specialist provides technical consultancy, optimizes databases, performs system analysis, resolves technical issues, and communicates recommendations to clients for better performance and workflow.

This role involves hands-on product management, increasing adoption of Charles River's solutions, engaging with users, capturing requirements, and coordinating with internal teams.

The Post Production Support Specialist supports clients post-implementation by defining requirements, configuring applications, training users, evaluating workflows, and offering industry insight and product expertise.