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The Implementation Manager will manage cutover activities, develop project plans and timelines, coordinate resources, and facilitate cross-functional meetings. They will address risks and ensure compliance with governance frameworks during the transition of projects in the Superannuation industry.

The Incident Analyst will analyze incidents to determine impact, develop resolution plans, contribute to resolutions, and support the Risk team. Responsibilities include managing incidents, providing SME support for training, and performing trend analysis to identify process improvements and system enhancements.

The Project Manager at GROW Inc will oversee the successful governance and delivery of key projects, particularly the transition of new clients to the DLTA platform. Responsibilities include managing stakeholder expectations, ensuring project objectives are met, and improving customer experience during transitions.

The Senior Fund Accountant is responsible for preparing year-end financial statements, monthly business activity statements, quarterly and annual APRA returns, income tax returns, and providing month-end reporting. They will also handle general ledger reconciliations, ensure daily cashflow and unit pricing reports are accurate, and review the work of junior accountants.

The Junior Fund Accountant will prepare cashflow reconciliations, review unit prices, process daily banking transactions, and assist in month-end management reporting. Responsibilities also include ensuring compliance with service level agreements.

As a Dispute Resolution Specialist at GROW Inc, you will handle the end-to-end complaint resolution process for the Trustee office, ensuring timely outcomes and compliance with RG271 guidelines. Your role involves managing both simple and complex superannuation complaints, influencing process improvements, and providing insights for better complaint management.

As a Team Leader, you will oversee the complaint resolution process within the financial services sector, ensuring fair outcomes for members. You'll lead a team that manages the end-to-end complaint handling for superannuation issues, focusing on improving member experiences and providing insights to prevent future complaints.