Top Tech Jobs & Startup Jobs in Melbourne

The Knowledge Management Specialist will enhance digital customer support by optimizing knowledge management systems, training AI-powered chatbots, and utilizing customer experience insights. Responsibilities include maintaining accurate information, analyzing chatbot performance, and improving customer interactions based on feedback.

As a Copywriter, you will create and edit compelling content for various channels targeting a Canadian audience. You'll collaborate with marketing and design teams, apply SEO strategies, proofread materials, and ensure brand consistency while engaging customers throughout their journey.

The Head of Product Enablement will develop and execute a multi-year product strategy, empowering Product Managers and ensuring alignment across various teams, including Engineering and Marketing. This role involves overseeing product performance, fostering innovation, and presenting strategic insights to senior leadership, while managing key domains such as fraud and customer service.

As an Account Executive at Prezzee, you will onboard new clients, convert leads into sales, and build strong relationships with B2B clients. Your responsibilities include conducting product demos, identifying upselling opportunities, and coordinating with customer care and tech teams to ensure client satisfaction.

As a Data Management Specialist at Prezzee, you will document data flows, schemas, and business metrics, ensuring their accuracy and usability. Responsibilities include identifying data quality issues, collaborating with technology teams, and presenting findings clearly to business stakeholders. You will also maintain master data management processes and seek efficiencies in existing workflows.