Top Tech Jobs & Startup Jobs in Melbourne

Manages strategic relationships and overall business growth with dental service organizations across Singapore and regional markets. Develops account strategies, sales plans, financial targets, forecasts, partnerships, and customer education pathways. Owns the customer relationship, order-to-payment processes, collections, issue resolution, market analysis, tender participation, and new account onboarding. Collaborates with sales, marketing, finance, and support teams to achieve commercial objectives and promote Invisalign products.

Provides timely customer support through email, telephone, KakaoTalk, and other channels. Manages order and shipment inquiries, onboarding, customer records, and case information while coordinating with Sales, Manufacturing, Logistics, and RAQA teams. Supports product and process training, operational reporting, issue resolution, system updates, and process improvement initiatives.

Manage the Hyderabad territory for Align Technology’s iTero products. Drive sales growth, achieve targets, develop account relationships, promote digital dentistry, and increase scanner adoption among orthodontic, restorative, and general-practice doctors. Collaborate with distributors, laboratories, marketing, and internal sales teams; provide market feedback and reporting; monitor competitors; support customer education; and develop territory plans and strategies. The role requires strong consultative selling, business planning, communication, and relationship-management skills.

Manage inbound and outbound logistics for Invisalign in India: international transportation, customs clearance, domestic distribution, carrier/vendor management, cost and freight audit, RFQs, and continuous improvement. Support trade compliance, logistics network expansion, and cross-functional guidance while resolving shipping escalations with RCA/CAPA and optimizing cost-to-serve and lead times.

Handles customer inquiries, requests, and complaints through phone, chat, email, and mail. Documents interactions, manages treatment status and sales follow-up, escalates issues, and collaborates across departments to resolve customer concerns. Supports sales and marketing database entry, tracks performance metrics, provides customer trend feedback, maintains product and policy knowledge, and supports audits and quality processes. Requires basic orthodontic and dental knowledge and weekend availability as needed.

Provide process engineering and data-science support for Treat Operations: analyze processes, run DOE/SPC and root-cause studies, build dashboards and decision-support tools, deploy standard work, prioritize and execute improvement projects, and influence global stakeholders to implement data-driven operational improvements.

Lead Commercial Operations for India (Invisalign), manage customer support and service, design SOPs and systems, forecast fulfillment, analyze VOC/NPS/Medallia feedback, drive process improvements with APAC Ops, handle facility administration and EHS, manage vendor/contracts, and coach teams to improve customer experience.

Lead a team of C++ developers and SQA engineers to design, build, and maintain scalable 3D CAM software for mass-customized orthodontic products. Define product vision and requirements, prioritize projects, hire and mentor team members, own development processes and quality, and collaborate with Product Engineering, Production, Clinical, and Materials teams to deliver production-ready features.

Design, prototype, and implement scalable 3D CAD/CAM software and algorithms for medical device mass production. Collaborate across manufacturing, product, and QA teams to define requirements, draft architecture, optimize processes (including 3D printing and laser workflows), and mentor junior engineers throughout the full software lifecycle.