Key Account Manager, DSO SG+

Key Responsibilities

• Responsible for formulating and implementing sales strategies to ensure that profitable sales volume and strategic objective targets are met for the assigned DSO.
• Responsible for regularly follow ups with the respective stakeholders regarding orders and timely collections of accounts receivables
• To ensure order to payment cycle is in place as per company policy

• Responsible for driving regional growth initiatives, strategic partnerships, DSO development and cross-market commercial execution 
• Ensures alignment of growth programs, best practice sharing, and execution consistency across all four markets
• Will own the overall relationship with the DSO
• Identify and create customized knowledge pathways for the DSO to create a win-win for both DSO and Invisalign
• Maintain knowledge and awareness of competing products/services, discounting, and pricing structures
• Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision making.
• Responsible for identifying and onboarding new DSO’s for future growth

• Be the single point of contact for all customer-related issues.
• Ensure processes are in place to deliver on commitments to the DSO’s.

• Work closely with the sales, marketing, finance and customer support teams to ensure the end-to-end objectives are met
• To analyze market requirements, strategies and formulate annual sales plan with stake holder for the region
•  To explore the market, identify customers and promote the products through individual detailing audio-visual presentations and workshops and to manage local sales & marketing (overall business development) for our brands
• To partner with cross functional stake holders for achieving business targets
• To identify current market trends including market information to facilitate tender business
• Co-ordinate with the regional liasoning agencies to ensure the timely participation in relevant key opinion leaders
• Identify and develop institutional business in corporate hospitals, liaise with sales team to generate demand in institutions and to facilitate liquidation of stocks, demonstrate strong problem solving and decision-making skills in relation to various customer needs and interest.

Skills, Knowledge & Expertise

• To perform this job successfully, the individual must have mastered the skill set of a Territory Manager. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Strong analytical and business planning skills
• High integrity
• Demonstrated leadership
• Track record of coaching/developing Sales Representatives
• Capacity to execute marketing plans
• Capacity to manage budgets and expenses
• Excellent written and verbal communication skills to diverse customer audiences.
• Strong capabilities to interface effectively with all customer types
• Ability to function effectively in a high-performance team

• BDS/BBA/MBA preferred and/or equivalent experience.
• Minimum of 6 years of experience into similar role or sales 
• Additionally, A degree in sales, marketing or a related science discipline would be an advantage.
• medical, orthodontic, and/or dental sales and/or marketing experience preferred
• alternatively, background as dental therapist/hygienist and acquired valuable knowledge of the industry and its products
• Can do attitude to drive Revenue for the respective Territory 
• Excellent oral and written communication skills
• Pride in excelling and self-directed individual.
• Fluency in English
• Computer knowledge is required.

About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.