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As a Trainee Case Manager, you'll manage workers' compensation claims, coordinate care for injured workers, and establish return-to-work plans with support and training.

Manage and lead Registration, Invoicing, Administration and Finance teams while ensuring operational efficiency and driving continuous improvement.

Manage a portfolio of motor claims by investigating, assessing liability, negotiating settlements, and supporting clients and brokers with insights and reviews.

The Customer Success Manager ensures client success across accounts, leading delivery governance, managing client satisfaction, and driving profitable growth. They act as the primary client contact, overseeing financials, and orchestrating cross-offering capabilities while focusing on retention and strategic partnerships.

Assist in managing workers' compensation claims, including processing payments and data entry. Handle calls with patients and maintain adherence to relevant regulations.

Manage injured workers' recovery by developing and monitoring tailored return-to-work plans, coordinating with employers, insurers and medical providers, ensuring compliance with Workers' Compensation, managing risks and barriers, maintaining case documentation, and promoting early intervention and workplace recoveries.

Manage an allocated client portfolio to calculate and collect premiums, process new business per WorkSafe guidelines, maintain accurate records, respond to stakeholders, ensure legislative and policy compliance, support debt collection, and contribute to continuous improvement and training.

Lead medium to large projects, manage schedules, budgets, and risks, and oversee project teams to meet performance metrics and objectives.

Lead end-to-end management of complex Workers' Compensation claims, design and implement tailored return-to-work strategies, liaise with stakeholders, mitigate risks, coordinate suitable duties, maintain documentation, mentor junior staff, and promote recovery-focused best practices compliant with legislation.

Manage workers' compensation claims by coordinating medical management, ensuring entitlements under the Workplace Injury Rehabilitation and Compensation Act 2013, liaising with injured workers, employers and treating practitioners, and delivering person-centred return-to-work plans. Provide timely case management and support to achieve sustainable outcomes.