Business Analyst supporting a Commercial Insurance transformation program. Responsibilities include leading discovery, gathering and documenting requirements, mapping current and future processes, defining solution designs, creating data mappings, facilitating stakeholder workshops, and collaborating with delivery and technical teams. The role also supports implementation, change impact assessment, and adoption. Candidates should be comfortable challenging existing processes, working across multiple squads, interpreting technical documentation, and operating in Agile or hybrid environments.

Partners with business leaders to deliver strategic and operational HR support, workforce planning, talent and succession strategies, employee relations guidance, performance management, engagement initiatives, and data-led people insights. Collaborates with HR centers of excellence, Talent Acquisition, HR Services, and Payroll while supporting training, development planning, people risk management, and business outcomes.