Top Tech Jobs & Startup Jobs in Melbourne

As Head of Product at Datascape, you'll set the vision and lead a team in developing AI-enabled products for local government, focusing on customer engagement and delivering impactful solutions.

Lead CX and AI strategy engagements: assess current-state, define future operating models, recommend CCaaS/CRM/AI platforms and architectures (MCP, A2A, APIs), design AI-enabled workflows, advise executives, and drive large-scale transformation with measurable business cases.

Lead the migration to ServiceNow by defining architecture, managing integrations, ensuring governance, and collaborating with stakeholders for a successful implementation.

Serve as the bridge between finance and engineering to translate complex accounting processes into developer-ready product specifications, map user journeys, research requirements, partner with product and QA teams, and drive improvements across ERP financial workflows to ensure compliant, usable financial software.

Responsible for designing and delivering AWS cloud solutions, consulting with clients, managing technical integrity, and building relationships while ensuring successful project implementation.

Advise enterprise and government customers on CX and CCaaS transformations. Lead discovery, design strategic roadmaps, specify AI-enabled contact centre solutions (Conversational/Agentic AI, LLMs, IVR), support implementation, integration, testing, training, and adoption, and contribute to pre-sales and thought leadership.

Design and implement Saviynt identity governance and access management solutions for enterprise clients. Gather and analyse business and technical requirements, develop integrations and workflows, define architecture and technical specifications, engage stakeholders, and support maturation of IAM capabilities including IGA, PAM, SSO, and MFA.

The Intelligent Automation Architect designs and governs enterprise automation solutions, leads technical discussions, and manages automation engineers to optimize operational outcomes.

Advise product, development, and customer teams on payroll legislation across Australia/New Zealand. Monitor and interpret laws, lead impact assessments, translate requirements into product specs, review UX and sprint outcomes, maintain compliance documentation, triage requests against roadmap, and represent Datacom in industry consultations.

Serve as technical escalation lead for the Microsoft 365 Centre of Excellence, delivering and improving Modern Workplace services across identity, collaboration, security, and productivity workloads, advising customers, and enabling adoption of Microsoft 365 solutions.