Top Tech Jobs & Startup Jobs in Melbourne

Lead the customer support function to deliver scalable, high-quality support across enquiries, case management and escalations. Drive service standards, team performance, continuous improvement and automation opportunities. Coach and develop staff, partner cross-functionally to fix pain points, deliver insight-led improvements, support commercial objectives, and enable data-driven decision making to increase customer satisfaction and operational efficiency.

Manage end-to-end lease settlement processes: credit approval, generate and check lease documents, coordinate with financiers and clients, support Leasing Consultants, and ensure timely return of required documentation while providing status updates.