Lead and scale the outbound SDR function across APAC, initially Australia. Responsibilities include recruiting, onboarding, coaching, performance management, outbound strategy, playbook development, pipeline generation, KPI analysis, and cross-functional collaboration with Sales, Marketing, Recruiting, and Product. The role is fully remote within Australia and requires experience managing SDR teams in B2B SaaS environments, using CRM data and modern prospecting techniques to drive predictable pipeline.

Lead outbound prospecting in Australia, build a qualified sales pipeline, manage CRM activity, refine the APAC sales playbook, provide regional market feedback, and collaborate with global teams. The role requires high-volume phone outreach, cold calling, objection handling, quota-focused sales, and a service-oriented approach to helping small business customers.

Own strategic enterprise customer portfolios, build executive relationships, lead account and success planning, drive retention and renewals, identify expansion opportunities, manage escalations, and coordinate migrations, adoption, change management, and digital transformation initiatives. Partner cross-functionally with Product, Engineering, Sales, Support, and Operations while maintaining customer forecasts and plans in Salesforce.