Serve as the technical lead for clients, partners, and internal teams during cybersecurity sales engagements. Qualify and drive opportunities, identify client needs, develop deployment proposals, conduct Proof of Value demonstrations, and design client-specific architectures. Build trusted relationships with technical and executive stakeholders, support sales strategies, and represent Darktrace at events and conferences.

Manage technical customer success for cybersecurity platforms by driving adoption, value realization, security operations integration, risk mitigation, customer health, renewal readiness, and expansion. Build relationships with security and IT stakeholders, develop success plans, identify use cases and adoption gaps, resolve technical blockers, provide health insights, and advocate for customer needs internally.