Lead sales enablement and end-to-end professional services for Mission Critical Networks (MCN). Act as single point of contact for commercial submissions, align integration and division of responsibility with SIs and partners, manage CoE systems and PoCs, develop E2E portfolio readiness, support CFRs on scope, timelines, and approvals, and provide early visibility of customer and SI requirements to inform roadmap and readiness.

Leads Ericsson’s BSS/OSS network management and automation portfolio across Australia and New Zealand. Oversees project delivery, staffing, financial performance, customer commitments, solution design, presales support, process improvement, and governance. Builds and develops customer-facing teams, manages budgets and cost recovery, promotes asset reuse and best practices, and serves as the escalation interface for market and business areas.

Deliver network design and optimization services and presales support for global telecom customers. Design complex end-to-end solutions spanning devices, RAN, transport, and packet core, incorporating 4G, 5G, AI/ML, and Cloud-RAN technologies. Improve service, software, and product offerings; translate customer business objectives into network performance improvements; implement solutions within scope, cost, and schedule; manage acceptance; and share technical expertise.