Top Tech Jobs & Startup Jobs in Melbourne

Provides Tier 1–3 technical support for software, hardware, conference room, warehouse, server, network, and enterprise systems issues. Resolves escalated user requests, installs and upgrades PC components and software, manages technology assets, supports productivity platforms, addresses service outages, and trains users. Works under supervision on routine technical problems and limited-scope projects.

Elicits and documents business requirements, facilitates stakeholder workshops, analyzes current and future-state processes, and creates BRDs, functional requirements, user stories, and process maps. Supports Agile delivery activities, UAT, change traceability, post-launch solution monitoring, and user training. The role independently manages requirements for a defined business area or system and applies process, data, and stakeholder analysis skills.

Elicits and documents business and functional requirements, facilitates stakeholder workshops, analyzes current and future-state processes, and creates BRDs, functional requirements, user stories, and process maps. Supports Agile delivery activities, UAT, requirement traceability, solution performance monitoring, and user training for enterprise productivity and workflow tools.

Designs, implements, and manages workforce IAM solutions across enterprise applications and hybrid directories. Leads identity integrations during mergers, acquisitions, and divestitures; consolidates identity providers; automates onboarding and offboarding; and develops API-driven workflows. Enforces SSO, MFA, PAM, RBAC, least-privilege, and conditional-access controls. Supports compliance audits, access reviews, troubleshooting, technical documentation, and cross-functional collaboration across security, IT, HR, and application teams.

Designs, implements, and manages workforce IAM and IGA solutions using SailPoint. Responsibilities include M&A identity migrations, application and HRMS integrations, automated provisioning, access certifications, RBAC, lifecycle management, directory services, platform upgrades, compliance, troubleshooting, and technical documentation. The role collaborates with security, IT, HR, and application teams while supporting enterprise-scale identity integrations and secure access controls.

Administer and support large-scale cloud and on-premises monitoring deployments across multiple providers. Maintain performance, availability, capacity, permissions, upgrades, and audit compliance. Integrate applications and infrastructure with enterprise monitoring instrumentation, document operational processes, collaborate with technical teams, and mentor colleagues on observability practices. The role requires expertise in monitoring platforms, application performance monitoring, synthetics, end-user experience, infrastructure monitoring, distributed tracing, cloud services, scripting, SQL, and multiple operating systems.

Provides SaaS application support primarily for Adobe Sign and DocuSign, managing ServiceNow tickets, integrations, onboarding, enhancements, escalations, documentation, SLAs, and KPI reporting. Serves as a subject matter expert for application projects, coordinates with vendors and integration partners, tests resiliency plans, supports compliance and security requirements, and contributes to application strategy and complex IT initiatives.

Administers HR transactions, personnel records, payroll and timekeeping processes, HR data audits, calculations, reporting, and related employee lifecycle activities. Performs routine HR services tasks under direct supervision, follows established procedures, resolves readily identifiable issues, and supports projects with limited scope and complexity.

Supervises exception management and business support activities within Revenue Management. Develops and monitors pricing recommendations, guardrails, and margin-enhancement programs; analyzes data, deal economics, and pricing strategies; manages pricing processes, systems, controls, audits, chargebacks, rebates, and fees. Collaborates with IT, Marketing, Finance, and other functions to implement process and system improvements and communicates pricing insights and profitability opportunities.

Monitors and approves pricing exceptions across product and service lines, supports pricing governance, and analyzes price sensitivity to improve profitability. The role works on moderately complex projects, identifies solutions to pricing and process issues, applies analytical judgment, and helps improve the speed, efficiency, and effectiveness of exception management processes.