The Business Improvement Manager drives operational excellence by identifying and implementing process improvements. Responsibilities include analyzing business processes, gathering data to assess performance, and collaborating with teams to enhance efficiency and customer satisfaction. The role focuses on continuous improvement and leveraging data-driven insights to recommend effective business solutions.

The Senior Data and Reporting Analyst will leverage data to provide strategic insights, optimize operations, and enhance member experiences. Responsibilities include analyzing large datasets, developing predictive models, and creating dashboards for KPIs, while collaborating with various teams to deliver actionable recommendations and improve decision-making processes.