Serve as the primary post-sale contact to onboard, drive adoption, retention, upsell, and advocacy for Zebra products (ZPA). Manage customer journeys, KPIs, project plans, cross-functional coordination, trainings, escalations, and renewal outcomes while identifying expansion opportunities and delivering customer success stories.

Lead business development to grow Elo's retail technology portfolio in Australia by identifying opportunities, building strategic partnerships with retailers, ISVs and integrators, driving pipeline and revenue, collaborating with sales and product teams, conducting market research, and representing Elo at industry events.