The Regional Support Team Lead will manage the support operations, coaching team members to enhance customer experience, handle escalations, and ensure performance metrics are exceeded. The role demands strong leadership and support processes, focusing on providing world-class customer service in the ANZ region.

As a Marketing Automation Specialist, you will support the execution of marketing campaigns by designing customer journeys and advising on best practices. You'll work with various MAP tools, ensure data quality, assist operations, and execute campaign briefs to optimize customer experiences.