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The Customer Success Manager will manage a portfolio of clients, focusing on retention, satisfaction, product adoption, and building strong relationships with key stakeholders.

Drive new business for legal technology solutions across corporate legal, legal operations, enterprise functions, and law firms. Prospect proactively, conduct discovery and demos, support complex pursuits alongside sales and success teams, and generate pipeline and net-new revenue while also enabling upsell and cross-sell within accounts. Use virtual selling primarily with in-person meetings when impactful, collaborate within a pooled specialist team, and share market insights to improve sales motions.

The Sales Manager will lead the sales team to achieve targets, develop strategies, oversee operations, and conduct training. Responsibilities include tracking performance data, managing budgets, and fostering high team performance.

The Product Manager will drive product development, manage the product lifecycle, ensure compliance, and conduct market analysis. They will collaborate with cross-functional teams to enhance product offerings aligned with legal requirements.