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The role involves driving sales of Red Hat Enterprise Linux solutions, developing strategic opportunities, advising on product forecasts, and collaborating closely with account teams to enhance customer relationships.

The Senior Principal Specialist Solution Architect will architect IT automation solutions, mentor teams, and drive innovation with a focus on Ansible and cloud technologies.

The Senior Project Manager will oversee project delivery, manage project activities, control scope, and ensure adherence to budgets while coordinating with teams across different geographies.

Lead and manage a front-line technical production support team for Red Hat products, handling escalations from enterprise customers, improving support processes and knowledge management, mentoring engineers, coordinating with global centers, and driving continuous improvement in customer-centric troubleshooting and service delivery.

The Customer Site Reliability Engineer (CSRE) ensures service reliability and performance, manages complex systems, leads customer escalations, and collaborates with teams to improve service stability and delivery through automation and incident response.