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Serve as the L2 technical escalation for Automotive integrations, troubleshooting Tray.io workflows, APIs, DMS/CRM/POS connections and Podium AI agent behavior. Triage and resolve complex cases, coordinate fixes with Engineering/Product, shadow CSMs to learn dealership workflows, communicate proactively with customers, and recommend automation improvements.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

The SDR will prospect retail businesses to generate leads, conduct high-volume outbound outreach, educate prospects about Podium, and collaborate with Account Executives for demos and pipeline management.

The Marketing Technology Manager will design and deploy AI workflows, manage marketing automation tools, and optimize processes for the marketing team at Podium.