Provide hands-on Level 1-3 IT support across desktops, servers, networking, Microsoft 365/Exchange, endpoint management, VDI/VMs, and LAN/WAN. Manage incidents, accounts, licenses, documentation, and deliver infrastructure projects while supporting end users and vendors.

Provide Level 2/3 IT support and helpdesk resolution, administer Exchange/MS365, troubleshoot software, hardware, servers, networking and security devices, manage assets and documentation, train end users, and collaborate with local/global teams on IT infrastructure projects. Role requires onsite flexibility across Sydney/Melbourne offices.

Lead design and delivery of end-to-end geospatial solutions on Esri platforms and VertiGIS Studio, develop and optimize web applications, provide system architecture and technical leadership, perform code/configuration reviews, mentor team members, support presales scoping and proposals, and drive adoption of emerging spatial technologies including AI integration.