Owns delivery of technical enhancements, website support, maintenance, and emerging digital projects across client retainers. Manages backlogs, capacity planning, Agile workflows, risks, and client communications while partnering with engineering teams. The role focuses on continuous improvement, operational efficiency, high-quality delivery, stakeholder collaboration, and identifying new opportunities within existing accounts.

Creates polished, brand-led design across print, digital, and campaign work. Translates briefs and creative direction into high-quality concepts, layouts, typography, brand assets, and production-ready artwork. Owns smaller projects, collaborates with multidisciplinary teams, presents work, responds to feedback, manages deadlines, and supports pitches, case studies, and portfolio development. Uses emerging technologies and AI-enabled tools while contributing to studio knowledge-sharing and progressing toward a Senior Designer role.