Top Tech Jobs & Startup Jobs in Melbourne
The Software QA Engineer will ensure the quality of mobile applications by collaborating with cross-functional teams, creating test plans, conducting manual and automated testing, debugging issues, and documenting test cases. The role involves advocating for quality throughout the development process and supporting continuous improvement initiatives.
As a Senior Machine Learning Engineer in the Fraud Risk team, you'll develop scalable systems and tools, integrate ML and software solutions, and collaborate with cross-functional teams to enhance user experiences while ensuring financial risk management for Afterpay. You'll also mentor junior engineers and drive initiatives for innovation.
As a Merchant Support Representative at Afterpay, you will assist merchant partners by handling inbound queries through voice and digital channels, support onboarding sessions, update merchant details, and drive resolutions for their queries while ensuring customer satisfaction.
Seeking a result-focused individual to lead a team of Operational Support Specialists. Responsibilities include managing and mentoring a team, driving customer service strategies, monitoring workflow, resolving customer complaints, and supporting project implementation. Qualifications include leadership experience in collections, knowledge of debt recoveries and legislation, data analysis capability, and team management within an Omnichannel environment.
The Customer Service Global Support Team Leader at Afterpay oversees the service delivery of key customer service processes, primarily in Social Media and Payment Investigations. This role includes managing a local team and collaborating with an offshore team to ensure efficient resolution of customer issues while coaching and developing team members.
Work as an Android Engineer on the PayNow team at a global financial institution, focusing on developing and maintaining client applications for healthcare solutions. Responsible for end-to-end feature development, agile practices, code reviews, and collaborating with cross-functional teams.
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