Designs and maintains Power BI models, reports, dashboards, cloud data warehouse pipelines, and API integrations. The role establishes governed semantic models, certified metrics, data quality checks, and AI-assisted reporting capabilities. It also supports data governance, deployment, monitoring, stakeholder training, and decision-ready business insights across clinic operations, pathology, finance, people, and executive functions.

Designs and delivers secure data, automation, analytics, machine learning, and generative AI solutions from discovery through adoption. The role partners with stakeholders, develops scalable pipelines and integrations, establishes architecture and governance standards, evaluates platforms and vendors, and promotes responsible AI use. It also includes mentoring technical professionals and potentially leading a small team.

Supports employees and managers across the full HR lifecycle, including onboarding, offboarding, contract changes, HR enquiries, employee data, documentation, payroll support, compliance, reporting, and audit readiness. Administers BambooHR and SharePoint, improves HR processes, and develops automation and AI-assisted self-service tools. Partners with HR, payroll, IT, and veterinary teams while supporting broader people operations.