Support Web3 users and technical operations across Telegram, Discord, blockchain infrastructure, RPC services, and AI-powered support workflows. Triage node and synchronization issues, develop and troubleshoot Telegram Bots and Mini Apps, maintain knowledge-base content, coordinate urgent issue resolution, and document solutions. The role requires blockchain fundamentals, programming ability, technical troubleshooting, responsive communication, and five-day weekly availability.

Create and deliver graphic, motion, and video assets for social, product campaigns, events, and brand touchpoints. Maintain brand consistency, collaborate cross-functionally, manage multiple deliverables, and use AI tools to accelerate creative workflows.